10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
40,219 miles

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« Read the previous 20 complaints

problem #60

Feb 092015

Jetta

  • miles
Overused of soy wiring has caused hundreds of needless dollars of repair work. Wiring is being chewed about by rodents since rodents like soy products.

- Frisco, TX, USA

problem #59

Feb 192018

Jetta

  • 100,000 miles
Passenger isnt detected, airbags wont deploy on that side. Car randomly wont detect a passenger in the seat, and will deactive the airbags.

- New Hope, MN, USA

problem #58

Aug 012017

Jetta

  • 55,000 miles
Every time I go over 10 mph the door locks try to lock but they don't so when I brake and go less than 10 mph it happens again. During rush hour traffic they go off 50 to 100 times. It is an issue that I have seen from looking up the problem on the internet. It has affected every door in my car to the point where it has to be fixed and I am unable to open the doors from outside the car. Please help and look into this matter. It has been doing this for about 6 months.

- Costa Mesa, CA, USA

problem #57

Jan 142018

Jetta

  • 35,780 miles
Key gets stuck in ignition when turning off the engine.

- Henderson, NV, USA

problem #56

Jan 152018

Jetta

  • 66,000 miles
The contact owns a 2013 Volkswagen Jetta. The contact stated that the horn, alarm, and door locks failed to beep/operate as intended without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was unknown. The failure mileage was approximately 66,000.

- San Diego, CA, USA

problem #55

Nov 152017

Jetta

  • miles
A year ago the vehicle would not accelerate while driving and would then come to a stop. It was taken to the dealership where they said it was a wiring issue. In the past year the vehicle will turn off when sitting in traffic or at a light. Car will not detect key fob even when new batteries have been used. Car will say no key.

- Park Ridge, IL, USA

problem #54

Nov 032017

Jetta

  • 90,000 miles
"fuel pump defect". my 2013 VW Jetta has been randomly stalling out in mid commute within the last few months. I will be driving and the vehicle just cuts off and I have to crank the car back on and being mindful of ongoing traffic. This is increasing becoming an issue as I initially thought it was a random occurrence however as this has repeatedly occurred out of no where when I'm traveling in heavy traffic it has become very scary in an accident occuring. I saw that there is a recall on select VW vehicles however it does not include my vehicle which appears should also be immediately included as this is a serious safety issue with this vehicle.

- Birmingham, AL, USA

problem #53

Oct 082017

Jetta

  • 56,000 miles
The contact owns a 2013 Volkswagen Jetta. After inserting the key in the ignition switch, the key was stuck and failed to exit the switch. The vehicle was taken to brandon Volkswagen (9816 E adamo dr, tampa, fl 33619) where it was diagnosed that the ignition switch needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 56,000.

- Brandon, FL, USA

problem #52

Sep 012017

Jetta

  • miles
Key gets stuck in ignition and won't turn off. VW dealership is aware of issue say oo by it is a common problem. Ignition cylender was replaced once already at 32,000 miles. Now the same issue is back at 70,000 miles on the replacement part.

- Lubbock, TX, USA

problem #51

Aug 202017

Jetta

  • 59,000 miles
Key gets stuck in position when turning off the engine. Can't turn off vehicle or remove the key

- San Antonio, TX, USA

problem #50

Jul 162014

Jetta

  • 34,000 miles
The contact owns a 2013 Volkswagen Jetta. While the vehicle was stationary, the ignition key became stuck in the ignition. The contact stated that the vehicle could not be turned off and was stuck in the run position on more than one occasion. The vehicle was taken to southport Volkswagen of baton rouge Louisiana (located at 13940 airline highway, 70817) to be diagnosed. In the past, the contact was instructed by the dealer to snap the key back and forth in order to turn off the vehicle. The manufacturer was made aware of the issue. The failure mileage was 34,000.

- Albany, LA, USA

problem #49

Aug 142017

Jetta

  • 62,700 miles
Key gets stuck in ignition and I cannot turn off the engine." When car is parked anywhere key usually won't turn to start car, eventually does, but sometimes the key will not turn to shut the car off, so it stays running till the key decides it wants to come out or run out of gas after saving for years, bought this car for our daughter, afraid to drive anywhere. May get stuck somewhere where key will not turn to start car. If a car does not turn off or start, this is a safety concern. I have only had the car less than 2 weeks and notice it is getting harder and harder to turn the key on or off. Many complaints regarding the same issue, which appears to be the ignition switch lock. Volkswagen should recall these cars for faulty ignition switches. Thank you - [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Plymouth, MA, USA

problem #48

Aug 062017

Jetta

  • 61,352 miles
Key gets stuck in ignition when turning off the engine.

- Philadelphia, PA, USA

problem #47

Jul 292017

Jetta

  • 76,285 miles
The key gets stuck so it wont turn to shut the car off. If able to get it to turn the car off the key gets stuck so you can't take it out. Trying to turn the car off the key gets stuck.

- Lawrenceville, GA, USA

problem #46

Aug 202013

Jetta

  • 5,000 miles
Key gets stuck in ignition when turning off the engine.

- Nashville, TN, USA

problem #45

Jul 182017

Jetta

  • 91,000 miles
Takata recall. Key gets stuck in ignition when turning off engine.

- West Fork, AR, USA

problem #44

Jul 172017

Jetta

  • 26,000 miles
Key stuck in ignition! the key keeps getting stuck in on position in the ignition switch after coming to a stop. An excessive amount of wiggling, turning, pulling or jerking will eventually move the key to the off position. Sometimes it take up to 20 minutes by a strong person to accomplish this task. Although this car is out of warranty however this is a known issue and VW is aware of this issue. However VW usa has refused to recall nor pay towards the repair cost which has been quoted at $800 by the dealership.

- Centreville, VA, USA

problem #43

Jul 122017

Jetta

  • 85,000 miles
While car is in park, key will get stuck in ignition while attempting to turn car off. Unable to turn key to the off position.

- Austell, GA, USA

problem #42

Jul 012017

Jetta

  • 28,000 miles
Ignition switch gets stuck both when starting and while stopping, had to let my car run for hours before I had to wiggle out the key, dont think this will work for long.

- Dunwoody, GA, USA

problem #41

Jun 172017

Jetta

  • 101,009 miles
It has always been hard to cut the car off. But I assumed it was the key. This weekend after getting my oil changed we could not get the key out the ignition.the ignitioj switch wouldn't cut off. It took over an hour to get the key out.this was the first time the key has ever got stuck like that. And since then it has stalled 3 more times. It does require a lot of pressure or shaking of the key in the switch for the ignition to finally cut off.

- Arlington, TX, USA

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