Unknown

- Los Angeles , CA, USA

Making loud noises when turning and steering wheel shakes really bad

- Hickory, NC, USA

Left front coil spring broke. Made popping sound while turning. Coil spring has two pink and two white dots.

- Sunapee, NH, USA

Coil springs break randomly in cold weather making car handle erratically and without warning. VW has recalled many coil springs on other models but not the Jetta hybrid which uses the same components. Very unsafe.

- Old Lyme, CT, USA

The left-front suspension partially collapsed while making a turn at low speed into a parking space. I drove short distance to my mechanic who told me: A) there were breaks at both ends and the center of the left-front spring and breaks at both ends of the right front spring, B) the center break in the right spring would have pierced the tire if it had rotated a bit more, C) this failure is occurring on so many VW's that there is a back-order on springs, so it cannot be repaired at this time. This would have been extremely dangerous if the suspension had collapsed at higher speed or if the tire had been pierced.

- Chatham, NY, USA

2013 Jetta with 21,994 miles. Original owner. Car has been making noise from front end especially on left hand turns. Inspected and found front of car much lower than usual and both front springs broken. A broken spring can result in loss of control and road hazards to other vehicles from broken metal parts on roadway. Will have pictures next week when we replace springs and struts. Car rides so low that I can't get my hydraulic jack under it at front jack points.

- Eau Claire, WI, USA

The contact owns a 2013 Volkswagen Jetta. While driving approximately 45 mph, the contact made a right turn and heard a snap sound. The contact continued driving and heard a rattling noise emerging from the front driver side of the vehicle. The vehicle was driven to an independent mechanic who diagnosed that the front driver side coil spring failed and stated that the vehicle should not be driven because it could cause more damage. The contact also stated that a thumping noise started approximately a year and half ago. The dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 62,300.

- Conneaut, OH, USA

Fter a one-year assessment of the new sagitar, china's quality watchdog on Friday urged faw-Volkswagen to accelerate its recall to fix a flaw in the rear suspension.www.chinadaily.com.cn/business/motoring/2015-09/14/content_21850556.htm china identified as defect, the United States?

- 0000, AL, USA

The contact owns a 2013 Volkswagen Jetta. The contact stated that the vehicle pulled to the left. The vehicle was taken to the dealer where it was determined that the subframe had been moved out of specification because the contact struck a pothole. The dealer stated that this needed to be repaired before the alignment could be performed. The manufacturer stated that the subframe was damaged by an outside influence and would not be covered. The vehicle would need a front end alignment every time it struck a pothole. The manufacturer stated that is how the subframe was designed. The contact felt this was a manufacturer defect. The vehicle had not been repaired. The failure mileage was unavailable.

- East Orange, NJ, USA

As I was driving I started to hear a knocking noise in the from the rear of the vehicle. After about 20 mins it became worse. I pulled into a parking lot and got out to investigate, everything seemed normal. I then continued to drive around the parking lot. The knocking noise grew louder and then there was a metal breaking noise and the car dropped and the wheel was almost off the car. I looked under the car and the structural steel of the driverside rear trailing arm was snapped in half! this was out of nowhere and thank god I was not going 65mph on the highway!

- Poughquag, NY, USA

Upon entering my driveway, my driver side axle trailing arm completely snapped. Car has a clean title, bought it from a dealer used with 9K miles on it. I just found out about the global recall and contacted VW directly, the incident and campaign are so new they don't have everything in place to respond. My feeling is there is a manufacturer defect in the metal used & I find it absurd that anyone would have to wait for a side or rear collision to get this part inspected/replaced. I think any client of VW that has a car listed needs to be taken seriously in this campaign - if the trailing arm/axle would have snapped while I was at speed it could have been devastating not only to me, my family but anyone on the road... I'm continuing to talk to VW because my concern is the metal....and what are the replacement parts made of & when were they made?? I don't intend on paying one cent for this repair & will hold VW responsible 100% for this or any future issues resulting from their defective part/process....updated 11/06/14 updated 7/27/2015

- Agoura Hills, CA, USA