10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 43,816 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
As the third car in a 4 car accident, it was the only one where airbags failed to deploy. Additionally it was the most damaged. The front drivers seat broke upon rear impact prior to the car being forced into the vehicle in front of me. I was stopped at the time.
- Newport News, VA, USA
My drivers seat top portion is stuck in an odd position. It won't go back or move at all. It just quit moving. Stationary I think.
- Lexington, SC, USA
1) driver's side front seat belt became problematic to click into the receiver, often when inserting the buckle into the receiver, it would bounce back out as if being ejected 3-6 times before latching. Dealer examined, acknowledged something wasn't right and recommended replacement of the receiver. 2) driver's side front seat began exhibiting slight rock and click during acceleration and deceleration. Dealer recommended replacing the seat frame.
- Des Plaines, IL, USA
My vehicle is displaying the exact defect described in NHTSA recall number 15V627000 for Volkswagen's 2015 Jetta. My vehicle was manufactured in November of 2014, which falls within the recall time frame. However, the manufacture refuses to make repairs because they have not included my car's VIN number in the NHTSA recall. This issue can be observed when the vehicle is in motion, and when it is stationary. It has occurred in situations where the vehicle is on a city street and on a highway as well as turning. I don't know what else to do at this point, I just want my vehicle to be safe. Thank you.
- Polk City, FL, USA
Drivers seat loosely reclined with minimal effort & became locked in position
- Charlotte, NC, USA
Driving with windows down on mild spring day, no one in passenger seat, just a wallet, kindle and a paper form. Seat warmers were not on, passenger seat started to smoke and little prong heads poked up, tiny, slight burn on holes in leather seat. Freaked out, called dealer, took car in, they took pics, agreed that there was visible damage to seat, kept the car for a few hours. Later called and said that "there was nothing to fix", no resolution.
- Downingtown, PA, USA
Seat backs on both front seats make a tin-can-like clunking sound when you push on them them least bit and something inside the seat can be felt shifting as the sound is being made. It doesn't matter if the car is moving or not, it always does it. Our local dealer checked other Jetta's on their lot and they all do it so they won't fix it as they consider it "normal operation".
- Columbia, SC, USA
- Oil Trough, AR, USA