The ignition key stays inside the ignition switch, and sometimes the car can not be started or it can not be removed from the ignition switch

- Orizaba, Veracruz, NM, USA

My vehicle starts to stall out while either pulling out in front of traffic or while sitting at a stop light. The car does not stall out completely but for 4 seconds + the car will be non responsive to the gas and the tachometer goes to 0 which when pulling out in front of someone with the car sitting idle when its supposed to be moving is very scary. This happens randomly and last occurance happened today.

- Chesapeake, VA, USA

2015 VW Jetta tdi - unable to turn the ignition key in the off position to shut off the engine. Unable to remove key from ignition lock cylinder. Steering lock mechanism not allowing the key to rotate to off position to shut engine off and remove key from ignition cylinder event description: Vehicle in park on level ground. Engine will not shut off when rotating key in key cylinder to the off position. Appears that steering lock is not releasing the ignition key when rotating ignition key to off position. Poor design. Does not fail safe. Engine keeps running no matter what! lots of complaints on the web of this particular issue. Oem should recall this design defect. Air pollution issue. Urget action required from NHTSA

- Dallas, TX, USA

While driving my car I received a warning that these services were not working.blind spot monitor, front assist and rear traffic. I have car net service on this car. After being on the fwy for 2 hours, I finally was able to get off the fwy to turn back on the features, since you must be stopped. It seems that the car net program had sent a report from that day saying everything was fine. I believe when the program sends a report it glitches the software that controls these vital car functions. I called VW & car-net but they will not admit that there is a bug in the integration of the vehicle that causes the car to fail. This also happened to me once before while driving and I was told on the dash board that the car was overheating. I stopped and took it to the dealer and noting was wrong. This was also after the car sent a report from the car net program. Both happen while the car was in motion and gave no warning on the fwy. I believe this should be looked into before someone gets hurt. VW seems to not care about this.

- Woodland Hills, CA, USA

Back-up camera on 2015 fails to work after repeated times vehicle is placed in reverse

- Saginaw, MI, USA

I rented a vehicle through hertz to drive for lyft. I discovered the car horn didn't work when someone cut me off and I had to swerve to avoid them. This caused me to hit a curb and ultimately lose a hubcap. Hertz wants to charge me for hubcap... when I informed hertz about the issue I was told that they only inspect the body of the vehicle, not whether it functions. When pressed, they insisted that it was lyft's responsibility to check that the car is working and safe. Lyft claims it is the responsibility of hertz to inspect vehicles are working properly.

- Portland, OR, USA

On September 25, 2017 I had parked my car for about 4 hours on a very hot day (over 90 degrees farenheit) and I entered the car, turned on the air conditioning on full cool and began to drive. Approximately 5 minutes later, while driving on the highway, the passenger side front door window ":exploded" out sending glass outside the car into the lane next to me and onto the roadway. The noise of the explosion was very loud and startled me. The glass that remained around the edges of the broken window fell into the car in the passenger area but most had been blown out in the "explosion.". the glass that blew out scratched the car paint underneath and behind the door on the outside. I yakt extremely good care of my cars and the window, prior to the explosion, was completely intact with no damages or scratches on the window. Had anyone been next to me in another auto with the window open, or if I had been statioanary and a pedestrian was outside the window, I am certain they would have sustained injuries. While the force of the blast was outward, I beleive anyone in the passenger seat would have likewise sustained injury, certainly to the eyes as minute glass particles were blown about the car on the passenger side. In my opinion, the glass was either manufactured in a faulty manner that did not allow for the temperature variances or installed at manufacture of the vehicle in a manner the did not allow expansion and/or contraction of the glass caused by temperature variances.

- West Dundee, IL, USA

The ignition cylinder/switch is bad. When running, the key will not turn off. This is dangerous for many reasons. There is not a recall on this but there needs to be after reading forums and seeing how many Jetta's have the same exact problem.

- Sherman, TX, USA

My vehicle is experiencing the exact same symptoms as the VW Jetta tsb # 8715-18. 2015 year miles approx 53K. I am a subsequent owner. Original owner was a rental car company hence the higher mileage. VW refuses to stand behind the fact that a ac condenser valve should not be sticking at this point and with showing the exact same symptoms as a tsb on the golf I want this reviewed deeper by NHTSA. 1300 ax repair should not be happening to a vehicle that's only 2 to 3 years from dfu.

- Phoenix, AZ, USA

Received safety recall letter from VW of America. As indicated in letter, I've experienced refueling issues; I tried to contact serramonte VW for service. Not only was I unsuccessful in getting through to the service department, their webpage for initiating service requests is currently inactive. Hoping you will notify serramonte VW to be accessible so as to respond to safety recalls. This is my experience but there are likely other owners who have experienced the same issue of getting in touch with serramonte VW. The dealership should not be so busy as to not receive phone calls.

- San Mateo, CA, USA

Just seconds after the epc light came on (I didn't know what it meant) my brakes went out. The brake pedal was stiff and my car had no response in slowing down. Luckily I had been in a position where there was time and space to react and to slow down using the E brake. Just minutes earlier I had been on the highway, as well as in some city traffic - if I lost my brakes at any other moment things could have been deadly. VW ended up swapping out the entire engine. The camshaft had broken in half. I was told by the technician that this was related to some sort of recall issue they had in the past, but I don't know anything more than that. I'm very troubled that a less than 2-year-old car with 16K miles on it can have such a sudden and serious malfunction. Please advise and ensure this does not happen to anyone else. Oh and to make things worse, I was on my honeymoon...

- Needham, MA, USA

The contact owns a 2015 Volkswagen Jetta. The contact stated that the manufacturer's misrepresentation of the emission results affected the value of her vehicle. As a result, no one wanted to buy the vehicle. The manufacturer was not made aware of the issue. The VIN was not provided. The contact had not experienced a failure.

- Weston, MA, USA

VW dealer and mechanic admits to driving my car and verifying in person while driving that my car tires are shaking due to the suspension of the car and I should put luggage in the trunk to help smooth the ride or go with a larger wheel size.. I feel very unsafe with family in my car. Electrical issue is a fuse keeps burning out due to an improper ground from both power plugs front and back seat. While driving the passenger door opened by itself while both hands were on the steering wheel.

- Middleburg, FL, USA