10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 29,036 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Clockspring on my Jetta broke which disabled horn and cruise control functions. The safety issue is the horn. The clockspring should not fail on any car with barely 50k operating miles on it. The unit has not yet been replaced. The dashboard shows an airbag warning light. No prior symptoms.
- Palm Desert, CA, USA
The airbag light for the passenger seat indicates that a passenger is not there when there is. It will start blinking randomly, sometimes registering them and sometimes not. This happens while driving or while stationary.
- Oil Trough, AR, USA
As the third car in a 4 car accident, it was the only one where airbags failed to deploy. Additionally it was the most damaged. The front drivers seat broke upon rear impact prior to the car being forced into the vehicle in front of me. I was stopped at the time.
- Newport News, VA, USA
Car was traveling approximately 30mph on a Suburban street and was broad sided on the drivers side. The impact area was drivers front tire and the a post. Car was declared total by insurance company. Concern is, the drivers door air bag did not deploy. This impact was strong enough to rip the a post in the middle and buckle it inward. The impact was before the door which should of triggered the airbag. The car that hit mine ripped the outer shell from the door and puncture a large hole in the lower front corner. The arm to protect the driver that is located in the door was also severely damaged. I had a body shop technician look at the air bag sensor which can be seen in the door and there is damage all around the sensor. Why wouldn't the air bag go off with such a hard impact so close to the driver in a small compact car??
- New Freedom, PA, USA
The passenger airbag light stays off and on if I do not keep the seatbelt locked, even with no passenger. Thus occurs while I am driving and assume this is an electrical issue, safety issue, and potential airbag issue. This has been occurring off and on for over a year.
- Santa Fe, NM, USA
2015 Volkswagen Jetta. Constituent writes requesting for airbag on-off switch.
- Medford, MA, USA
I was is a car accident that totaled my 2015 Jetta tdi. The front end of my car was impacted to the point where the hood blocked my windshield and the engine itself was partially crushed. The airbags did not deploy. I sustained a concussion because my head hit the stearing wheel. This was a three car accident on a highway.
- Merrick, NY, USA
The contact owns a 2015 Volkswagen Jetta. Whether the vehicle was parked or being driven, the passenger air bag warning indicator illuminated when the passenger seat was unoccupied. The vehicle was taken to lakeland Volkswagen (209 S lake parker ave, lakeland, fl 33801, (863) 804-6160) where the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was notified and informed the contact that the VIN was not included in NHTSA campaign number: 15V672000 (air bags). The approximate failure mileage was 42,000.
- Polk City, FL, USA
My vehicle is displaying the exact defect described in NHTSA recall number 15V627000 for Volkswagen's 2015 Jetta. My vehicle was manufactured in November of 2014, which falls within the recall time frame. However, the manufacture refuses to make repairs because they have not included my car's VIN number in the NHTSA recall. This issue can be observed when the vehicle is in motion, and when it is stationary. It has occurred in situations where the vehicle is on a city street and on a highway as well as turning. I don't know what else to do at this point, I just want my vehicle to be safe. Thank you.
- Polk City, FL, USA
Passenger seat occupancy sensor is poorly designed and anything placed on the seat initiates the sensor and the fasten seatbelt light and gong. Items that cause this condition has been fast food, small dogs, paperwork, a cell phone on a charger, my cd case. I rented an identical vehicle from hertz and this issue did not happen. Looking into the problem online this has been a problem with many owners stretching back to 2011 model years. If the seat sensor senses something on it and there is a wreck both airbags will be deployed further risking the driver to flying debris. Dealer claims this is a normal situation. Since some vehicles are having this problem and other VW products are not I kinda doubt it.
- Tracy, CA, USA
The airbag light came on. Dealership says the airbag module controller 4M0959339A03A and passenger seat sensor are bad 5C6959340B. Ordered new module, dealership asked for VIN and said there is a service bulletin for part ordered. Maybe something wrong with it they said. The vehicle was in motion with no passengers when airbag light when on indicating malfunction.
- Smithtown, NY, USA
Driving on free way 210 catching on ramp 5 S fre way both front and back left tires exploded on driver side airbags did not deploy at inpact the modgile was defected I was so shoked scared but my sensor was on., ant the heat coming out of the dash board and steering and un sure confusion.
- Sylmar, CA, USA
I had my incedant on the free way, last night, still kind of shooken up. My tires blew on a speed limmit mph ran through pavement defect causing the air bag censor has been triggered witch should of deployed the bags to save me from possible injery my be death, thank god it was ok no one or auto was involved..
- Sylmar, CA, USA
- Orlando, FL, USA