4.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,933 miles

About These NHTSA Complaints:

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problem #4

Feb 112020

Jetta

  • 17,044 miles
When driving on the highway vehicle's engine shuts off unexpectedly then brakes and steering won't work properly. No warning lights came on! vehicle did not restart. Called VW roadside assistance and had it towed to South motors VW dealership on South dixie and 179 St. Miami. VW certified technicians can't figure out whats wrong with the car.

- Key Largo, FL, USA

problem #3

Jul 052019

Jetta

  • 23,000 miles
I bought my car certified preowned from a VW dealership in June with 20,000 miles. Within a month of purchase, accessory lights began illuminating randomly and then switching back off. It is always the same set of lights- ABS, tire pressure, airbag, traction/anti-skid, and steering wheel light all come on at the same time. Now they come on every time I drive and never turn off. I don't notice a difference in the driving, but the lights are worrisome. I also have another issue where occasionally when I accelerate the car fails to "pick up" or accelerate for like 5 seconds, and then it catches and the car continues to run smoothly from then on... but I'm unsure if they're related.

- Boynton Beach, FL, USA

problem #2

Sep 102019

Jetta

  • 40,900 miles
When the car gets started I have airbag light, power steering light, tire, pressure light, ABS light, and traction control light all on. The lights stay on. But the car drives okay. The lights do not go off. For a while they would turn off after a few mins. Now they stay on while driving.

- Port Charlotte, FL, USA

problem #1

Oct 152016

Jetta

  • 2,789 miles
I am a VW fan and I am having serious issues with regards to my VW Jetta 2016 1.4. ever since my 1st service I advised the service department that my breaks are making a noise and every time they say it was fine. There is a knocking sound coming from the front left side when it is switched on and stays on and gets worse as you drive. When I purchase the car that sound was not present. Again I was told that there was nothing wrong with it, it is that way was mean to sound that way and that was normal. I then did some research and spoke to various people that have knowledge on VW as well as a previous service manager who told me that is an issue that they are trying to no face it. I was not please to their respond the car has 2,780 miles on it and 6 months since I drove it out of the lot I ask that someone do really need to address this. Then I was told that there will be a representative from VW corporation that will be coming and that he would be the one to have it inspected. This say in October 2016 today is April 2 2017. I am still waiting for that to happen to have the car inspected I am sure I will told now is close to year oh your warranty expired and that I will sit with the responsibility of fixing it myself. I see that happening I want my car fixed properly as I never had any issues with VW before but I am highly disappointed and worry about my safety. I complain and complain and nobody give a dame or nobody seems to care.

- Cathedral City, CA, USA