10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 14,734 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My daughter was involved in a mva in which she slammed on her brakes and the brakes locked on her. She hit the rear of the other vehicle. She was going roughly 25-30 mph. She was roughly 30-40 feet away from the other vehicle when the brakes were applied. Her airbags did not deploy which considering the amount of damage done to her car is roughly $6500. I researched both issues and it seems to be a common problem in the VW Jetta.
- Longwood, FL, USA
I was traveling at 40 mph through a city street intersection. My car was T-boned on the driver's side with such force that my car was spun around almost 180 degrees. 80% of the impact was on the driver's rear door, 20% on the driver's door. The side airbags did not deploy, this included a car equipped with side/curtain airbags. I had issues previously with the windows properly working and had all components minus the electrical system replaced on the driver's door and a passenger door. There were a few other oddities at times with the electric system of the Jetta. Considering the force of the impact I suspect an electrical glitch with the sensors or some other problem that prevented the airbags from deploying. The damage was extensive enough that the car was totaled.
- Tucson, AZ, USA
VIN number not on recall. Light of air bag is on.
- El Monte, CA, USA
The contact owned a 2016 Volkswagen Jetta. While driving 40 mph, the brake pedal was depressed, but failed to respond. As a result, the vehicle accelerated and struck the rear of another vehicle. There were no warning indicators illuminated. The contact sustained minor injuries to the right knee that did not require medical attention. The condition of the occupants in the other vehicle were unknown. The air bags failed to deploy. A police report was not filed. The vehicle was towed by the insurance company to a tow lot where it was deemed destroyed. The dealer (hanlees hilltop Toyota, 3233 auto plz, richmond, ca 94806, (510)-243-2020) was contacted, but the failure was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 4,000.
- Richmond, CA, USA
The contact owned a 2016 Volkswagen Jetta. While driving at a slow speed with the brake pedal depressed, the vehicle accelerated independently. The contact stated that the vehicle accelerated from 3 mph to 40 mph and crashed into the rear of another vehicle. The contact stated that the air bags failed to deploy. The contact was not injured; however, the driver of the other vehicle sustained a whiplash. Medical attention was not received. A police report was not filed. The vehicle was towed to an independent mechanic where it was deemed destroyed. The dealer was not contacted to determine the cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 3,999.
- Richmond, CA, USA
Takata recall- I am in danger because the airbags do not work properly.
- Eagle Pass, TX, USA
- Arlington, TX, USA