10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 33,502 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have a 2017vw Jetta which suddenly 'locks' as I am driving. My car suddenly starts reducing speed and the breaks become stiff. I see several lights flash on the dashboard, such as the epc light, tire warning lights, and motor light. After the matter, if I want to start the vehicle again, the break and shift stick become stiff and I can't start the ignition. I recall this happening to me one year after buying the vehicle but all I did was turn off the car and the lights went away. I was able to drive my car without that happening for a year or so and it happened again. Same thing, I would have to pull over, turn the vehicle off and wait for about 20-30 min for the vehicle to start. Yesterday this happened to me while driving to work. I was driving about 70mph on the freeway and I noticed my steering wheel became stiff and my car started reducing speed on its own. I no longer had control of the vehicle forcing me to pull over on the side of the freeway at a very low speed almost causing an accident. I had to wait about 15 min for my car to start and was able to get down of the freeway but it kept on happening on my way home and I had to pull over about 6 times waiting 10-15min each time for my car to start. I scheduled a service appointment with my local dealership so they can take a look at it and hopefully fix this problem. I believe this is a safety issue that needs to get addressed immediately.
- Mcallen, TX, USA
I have a Volkswagen Jetta gli 2.0 turbo. It currently has 55,000. I am having a problem on initial start where by it runs rough, sometimes stalls at idle and sometimes stalls on initial acceleration. This started as a 30 day progress of getting worse. Now the yellow engine light comes on and at the same time the cruise control yellow light appears (intermittent). Computer diagnostics were run. When tests were run as a group no failures reported but when run individually 7 faults occurred including cylinder miss-fires and camshaft adj bank 1 intake error
- Bradley Beach, NJ, USA
I was traveling on the highway with the cruise control on at 65 mph and it suddenly slowed down or disengaged for no reason. I didn't think much of it and returned to the same speed and turned on the cruise again. Then about 15 minutes later, when traffic begin to slow ahead, I tried hitting the brakes and had zero braking ability. The cruise did not disengage and I had to pull the E brake to get the car to slow down causing the car to fish tail and almost hit a concrete barrier.
- Fort Wayne, IN, USA
The contact owns a 2017 Volkswagen Jetta. While driving approximately 35 mph, the contact attempted to slow down by depressing the brake pedal; however, the vehicle spontaneously accelerated. The contact had to push the start button and shift into park to stop the vehicle. There were no warning indicators illuminated. The contact also stated that the failure occurred approximately four times in one month and was worsening. The vehicle was taken to Volkswagen van nuys (6115 van nuys blvd, van nuys, ca 91401) where it was awaiting diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 8,400.
- Valley Village, CA, USA
Takara recall- my brakes jammed up and would not stop, which resulted in a vehicle collision on November 29, 2018. I tried pressing the brakes, however, they just would not stop. I was driving home on a city street. They had done this after I got them serviced before and I notified the dealership, however, I was told they were fine.
- Palmetto, GA, USA
I purchased my vehicle new at 19,000 miles the adaptive cruise control system has failed which also controls the autonomous braking, the extra 2500 dollars for this system is useless, and will not hold a re-calibration.
- Athens, PA, USA
- Denville, NJ, USA