10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
10,255 miles

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problem #5

Dec 032019

Jetta

  • 30,000 miles
I suspect that my 2019 VW Jetta computer system/car was hacked/driven remotely on 12/3/2019 that caused an accident (photos attached) that led to my car being a total loss. I sustained injuries and was taken by ambulance to the local er from the accident. This case is still involved in court proceedings as of today. I was driving home and my car speed accelerated without me being on the gas and my breaks were not working. Without turning the steering wheel I drove off to the right hitting a parked car. The police report indicated that after impact with parked car #1, I rolled back 55 feet and hit another parked car on the opposite side of the street. I did not think any of this was possible until I was reading about car hacking and cars being driven remotely. I also did not think that it was possible with the 'impact safety features' on a VW Jetta, I could possibly roll backward after the impact of parked car #1? I am looking to have this issue investigated. I am also sending information to the fbi internet crime complaint center.

- Shillington, PA, USA

problem #4

Apr 262020

Jetta

  • 10,000 miles
I was out today at a store and my epc light came on. I couldn't start my car

- Arlington, TX, USA

problem #3

Mar 142020

Jetta

  • 5,000 miles
Factory defect

- Chatsworth, GA, USA

problem #2

Aug 142019

Jetta

  • 250 miles
The same day I drove the vehicle off the dealer's lot, it shut-off on me three times; once on the New Jersey turnpike and twice at a stop light. The first time at the stop light, I was waiting for the light to turn green. The second was coming to a stop. Further, I was unaware the vehicle had shut-off until I took my foot of the brake and placed it on the accelerator. It shut-off a fourth time the following weekend while in the middle of a four way intersection. Each time, the info center in the dashboard stated, "place the gear shift in park and manually start the vehicle."

- Matawan, NJ, USA

problem #1

Dec 052018

Jetta

  • 6,027 miles
The vehicle suspension harness system was damaged by VW roadside assistance's contracted tow company.

- Jacumba, CA, USA