Ive had the car about two or three weeks. The key struggles to turn when in the ignition, even when I have my foot on the brake. Sometimes it turns on just fine and sometimes the key absolutely refuses to turn when in the ignition switch. Its as if im putting the wrong key in there but I only have one VW so this is for sure the right key. The car squeaks extremely loud. Its a really loud screeching sound and it only happens when I reverse. Both things only happen every one out of 10 times or so.

- Haltom, TX, USA

My 2019 Jetta began experiencing breaking problems in less than 2 months after purchasing the vehicle. After initial start and drive at idle, the breaking pedal pressure was erratic and causing the car to slam to a complete stop. This condition only seems to occur at idle, and I was told at bringing it into service that the vehicle was operating normally. However, the condition continues to exist and beginning in June, I began having multiple check engine lights for a evap leak. Now at the 7 repairs and having multiple parts replaced, the service at the dealership states that the air intake needed to be replaced. My understanding is the air intake and vacuum systems have a direct correlation with the brake booster pressure. However, I returned the vehicle for service because the readiness monitors for the evap were not set, indicating that a potential issues still exist. Although the cause may not be with air intake, a vacuum/pressure issue does exits causing effects on the other systems. This is very frustrating due to the fact that I had injured my leg in the previous year and the excessive pressure at breaking caused me aggravate the previous injury. On several occasions, I was told be the dealer service that the vehicle was operating normally.

- La Grange Park, IL, USA

While I have been driving in heavy traffic at or about 20 mph, my park brake comes on and my VW comes to a dead stop and almost always get into an accident. Cars behind me get mad and start honking. It's happen to 3 times now and once to the mechanic that stated it could be catastrophic. I am a professional truck driver of 40 years and can handle the unexpected for the most part but my wife whom commutes 60 miles daily on a crazy freeway to work has been for fortunate that it's not happen to her yet. I finally couldn't keep it to myself anymore and after telling her my experiences, she refused to drive the car anymore till took care of the problem. I brought the car brand with only 10 miles on it (2019vw) with a rebuilt title with no mfg warr. But I purchased after market warranty 7yr. 100,000 for $4,000.)...I contacted the car dealer and my warranty and both said I bought car as is and basically show concern that we could get our self's killed or others. The car has been at the VW car dealer for almost 2 months now and I've had to rent a car for my wife this whole time. VW calls me every 2 week and tell me 2 more weeks on the part (electrical module in gear shifter). I am facing a several dollar bill at shop and a couple thousand dollars with car rental. That keeps charging my credit card. I am paying for a brand new dead VW. And very very did appointed in the whole system!.

- Layton, UT, USA

The car shut off, I lost control of the power steering and the breaks failed to stop after the computer shut the car off. Now they calm the shifter is defective and needs replaced after there computer diagnostic codes failed to detect the problem the first 2 times and a test drive would have told them their was a problem but they refused to do a test drive and relied and faulty computer input. This serious malfunction could have resulted in my injury or death or injury and death to another party. The defective shifter has caused injury to my right knee and tendons. I was in park, a person entered the car. I put the car in reverse and the car shut off rolled down the hill until it stopped by rolling in reverse up a hill behind me. The person refused to be in my car as the danger was obvious to her. The only reason the car stopped was because of the hill. I lost control of the brakes and power steering as the car was shut off. Any child or elderly person behind me would have suffer serious injury. The dealership I purchased the car from is refusing to write any of this information down.

- Tampa, FL, USA