10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
7,525 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #4

Apr 032019

Jetta

  • 100 miles
I just purchased a 2019 Jetta R line and since day one I have a grinding noise coming from the transfer case or the transmission. It's always there at around 50km/per hour for about 2 sec. Like many others said it doesn't feel right for me. I hope VW will take action and do something about it. On top of that I lost all my radio presets and the screen has started to freeze. I also notice a knocking sound in the rear suspension over normal bumps.

- Gatineau, NJ, USA

problem #3

Mar 022019

Jetta

  • 661 miles
My brand new vehicle has been stalling. Engine struggles to turn on after electrical system is down. Vehicle states that the air temperature control sensor is malfunctioning and vehicle completely stalls w/O power. Engine fails. Electrical fails.

- Los Angeles, CA, USA

problem #2

Feb 272019

Jetta

  • 6,500 miles
The car shut off, I lost control of the power steering and the breaks failed to stop after the computer shut the car off. Now they calm the shifter is defective and needs replaced after there computer diagnostic codes failed to detect the problem the first 2 times and a test drive would have told them their was a problem but they refused to do a test drive and relied and faulty computer input. This serious malfunction could have resulted in my injury or death or injury and death to another party. The defective shifter has caused injury to my right knee and tendons. I was in park, a person entered the car. I put the car in reverse and the car shut off rolled down the hill until it stopped by rolling in reverse up a hill behind me. The person refused to be in my car as the danger was obvious to her. The only reason the car stopped was because of the hill. I lost control of the brakes and power steering as the car was shut off. Any child or elderly person behind me would have suffer serious injury. The dealership I purchased the car from is refusing to write any of this information down.

- Tampa, FL, USA

problem #1

Dec 052018

Jetta

  • 6,027 miles
The vehicle suspension harness system was damaged by VW roadside assistance's contracted tow company.

- Jacumba, CA, USA