All sensors including airbag and ABS reported errors. VW representative over the phone said it does not sound safe to drive. Dealership claimed no issues found with the vehicle. Rattling sound which is persistent after VW installed a software update for a known issue with the transmission shifting gears. While the engine running and changed from park to reverse, the car rolled forward and transmission would not respond to attempting to accelerate. Vehicle rolled into a pole which stopped it from moving forward while in reverse. All photo and video documented. Volkswagen claims this proof does not matter because 'there is nothing wrong with the vehicle. There is also a residue from manufacturing on the windshield which they have attempted multiple times to remove, and the issue is still persistent. They refuse to replace the windshield or admit the problem is from manufacturing. Multiple trips to have the vehicle serviced and continued to be told 'nothing is wrong' and my documented proof 'does not matter'.

- Westford, MA, USA

Grinding noise at 30 mph

- The Villages, FL, USA

My brand new vehicle has been stalling. Engine struggles to turn on after electrical system is down. Vehicle states that the air temperature control sensor is malfunctioning and vehicle completely stalls w/O power. Engine fails. Electrical fails.

- Los Angeles, CA, USA

First, trunk of the car. It's unsafe and doesn't lock unless U overextend it open. I have been hit in my head twice before I learned my lesson. Second, transmission. It makes a grinding noise when operated at slower speeds. I am reaching 9,500 miles and noise is still there since day one. Three, the engine. I believe there is a internal defect because today I was driving a the engine oil light came on. Once I checked the oil I saw that the dipstick was clean, no oil, nada. Where has all the oil gone on a new 2019 Jetta? it sure hasn't been leaking on the ground of my garage because there is no fluids.

- Fleming Island, AZ, USA

Car was bought brand new. After 6 weeks of driving and approx 1,200 miles noticed leaking oil in the garage. Took it to the dealer. Transmission seal needs to be replaced and it could take 2-3 days depending on the availability of the parts.

- Porter Ranch, CA, USA

2019 VW Jetta's grinding/rattling noise from the torque converter. It's damaging the value of the vehicle and worse it's a safety issue as it causes accelerated heating and failure rate for the entire transmission system.

- New Orleans, LA, USA