10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 23,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Rear seat belt buckle disappears into seat when trying to attach. I had car at dealer service and was told that they looked at 3 other Jetta's of the same year and the same happened on all.
- Little Neck, NY, USA
Vehicle rear-ended on a busy day between 5:00 pm to 6:00 pm on a Thursday. All the air-bags in the car deployed. The driver side air-bag stayed inflated for a long time, and the right side air-bag also did not deflate. Inflated air-bag held the driver so tight, and the driver could not exit out of the accident car. Simultaneously seat also held the driver so tight. The driver suffered a significant injury fracturing his sternum. The car was less than 40 mph at the time of the incident. The manufacturer downloaded the electronic data record from the car and never shared it with the driver despite the written request. Driver feels brake may have failed. Driver has to slide out of the car as the side air bag stayed inflated. Picture attached shows air-bag staying inflated even after 10-25 mins and started to go down slowly.
- Mundelein, IL, USA
When mobile device is placed in passengers seat seatbelt light comes on and air bag is turned off.
- Guyton, GA, USA
- Carey, OH, USA