1.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
125,140 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

May 242019

Jetta SportWagen

  • 135,000 miles
ABS, ESC indicator lights came on driving at highway speed, and with brake indicator flashing and audible sound. Diagnosed at capistrano VW as failure of ABS control module. Repair declined due to $2,500 cost, but the circumstances indicate this should be covered in safety recall 45F2, NHTSA campaign 16V913 (although VIN not indicated as part of recall according to NHTSA records). Will follow up with dealership. NHTSA should note other similar complaints to cause manufacturer to expand number of affected vehicles. VW's response appears to be inadequate so far.

- Laguna Beach, CA, USA

problem #3

Aug 272018

Jetta SportWagen

  • 139,000 miles
My car ignition are continue failing on me. Sometimes it works and some times was not working. The keys got stuck in the ignition. We can't turn off the engine.some times we can't turn on the engine. I'm afraid its a safety hazard that ignition will fail during driving.

- Union City, CA, USA

problem #2

Jul 182017

Jetta SportWagen

  • 155,558 miles
VW refusing to complete ABS module recall because ABS module already has fault codes stored. The point of the recall is to repair or replace the faulty ABS modules, but in our case, since the module already contains fault codes, the dealership and VW corporate are refusing to perform the safety recall

- Teaneck, NJ, USA

problem #1

Dec 222016

Jetta SportWagen

  • 71,000 miles
The contact owns a 2009 Volkswagen Jetta sportwagen. The contact stated that the speedometer failed without warning. In addition, the ABS indicator illuminated and the fuel mileage sensor failed. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS module failed, and the ABS cord was burned and needed to be replaced. The vehicle was repaired, but the failure recurred. The VIN was not included in NHTSA campaign number: 16V913000 (electronic stability control). The manufacturer was made aware of the failure. The failure mileage was 71,000.

- Newport Richey, FL, USA