2.8
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 50,729 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Loss of sudden fuel pressure, Loss of Acceleration, Car shut off while driving.Car would not start again Vehicle unsafe to drive.Check engine light on Glow plug light on.P0087 code low fuel pressure caused by Catastrophic fuel pump Failure Fuel pump fails on these Diesel vehicles requiring to have all of the fuel system to be replaced VW quoted price $9377.13 almost there Price of another used Car
- Adelanto, CA, USA
Fuel pressure Malfunction Vw poorly designed the fuel pump When the fuel pump goes out it Shoots Metal shavings into the whole Fuel System Causing the car to lose Fuel Pressure and causing the car to Shut off.Had the Car towed into VW and they told me the whole fuel system hd to be repaired at my expense at an estimate of $9000.Vehicle speed Dropped Drastically I had no acceleration and Car ended up shutting off in trafficc
- Adelanto, CA, USA
Warm or cold engine. Light throttle use similar to in town and highway driving conditions any gear (in manual transmission) around 10-40 mph steady speed and when transitioning from acceleration to coast to acceleration, and occasionally under hard acceleration car seems to "hiccup" or lose power and go through a throttle cut and follow on "confused" state (pulsing on and off the throttle) requiring the operator to let off the throttle until it stops being "confused". could cause accident due to inability to accelerate if needed or unexpected "hiccup" causing someone who is being tailgated to be rear ended. Through checking publicly available forums I have found several complaints from users with responses indicating owners of this model tdi motor may be experiencing these same symptoms and when taken to VW (according to online forums) can take anywhere from 1 day to 1 month for them to come back with "we don't know what it is". software fixes when done do not seem to fix the issue completely (acording to forums) nor does "purging" soot by doing high RPM (above 4000rpm) appear to fix the issue permanently with the issue coming back afterwards. Through commuting in my vehicle ~1500 miles per month I experience the pulsing every day at all speeds from 10-40 mph with low/steady throttle input when maintaining a steady speed. I also experienced the "confused" symptom today after an emergency stop at highway speeds necessitating a hard acceleration afterwards which I could not complete due to the engine cutting and acting "confused" around 3000 rpms in 3rd gear. Symptoms do not appear to incapacitate or immobilize the car and appear to be more of an "annoyance" but could effect safety and long term reliability with the constant loading and unloading motion of parts in the drive line. No indicator or alarm lights lit. Google tdi hiccup and 2013 tdi hiccup for forums
- Port Orchard, WA, USA
While driving home, the car stalled with no warning and would not restart although starter etc were working fine. After getting it towed to the dealership, they reported that the fuel pump had failed leaving metal through out my fuel system, a problem they've seen with this make and model in the past. After contacting the manufacturer, they said it was a known issue, but not common enough to warrant a recall and would not cover the cost of repair which was over $5000, more than the current value of the car in good condition.
- Round Rock, TX, USA
My wife and her mother were out shopping in san diego. They suddenly experienced engine malfunction and subsequent stall of our 2013 jetta tdi sportwagon. This resulted in our vehicle blocking a two lane busy boulevard. This street is a no stopping anytime roadway clearly marked with signs. My wife christine, pulled to the far right of the shoulder as possible. This was a frightening and dangerous experience for my wife and mother in law. The VW was totally dead and required towing to a VW dealer repair facility. The service rep at VW diagnosed the issue immediately when the details of the malfunction were explained. Apparently, this issue has been known and thoroughly investigated. I am shocked to find out the problem is extensive with the tdi engines from Volkswagen. How could I have not been notified of this potential dangerous situation?
- San Diego, CA, USA
While driving the vehicle was low on power and the glow plug light was flashing. This was the second time that this exact thing happened. The first time I turned the car off and let it set for a few minutes and it restarted and ran fine. We were on the highway and had to make our way through traffic to the side of the road, luckily it was not busy. On July 31 the same thing happened but this time the car was stopped in the middle of an intersection coming off of the highway. This time the car would not restart and the check engine light along with the glow plug light were on. Once we had the vehicle towed to the dealership they proceeded to inform me that the high pressure fuel pump had failed and the entire fuel system minus the tank had to be replaced due to metal shavings being in the fuel system. The only good thing about this issue was that none of my children were in the car when this happened as the car stopped in the middle of an intersection.
- Pensacola, FL, USA
- Pittsboro, NC, USA