10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #3

Sep 142022

Jetta SportWagen

  • miles
I received an "Error: Airbag" message on my car so I brought it to the dealership on 09/15/2022. According to Schmelz Volkswagen, it is the PODS Module (passenger occupancy detection system) and that VW no longer makes this part nor provides a way to fix it and there isn't anything they can do. I am driving a vehicle that the airbag system will NOT deploy if I am in an accident. I have reached out to various mechanics on what to do and no one is able to give me an answer without this part. Seems very reckless to no longer make a part for a safety feature and I am unsure what to do. My car is basically not worth anything now so I can't get rid of it, not that I want to if I can fix it.

- Baldwin, WI, USA

problem #2

Mar 012022

Jetta SportWagen

  • miles
This is on recall and on backorder. They are calling it an extended warranty" What is going on as I drive this car with no clock spring and a defective airbag" I was told by the dealer that the part is ordered and it is a recall. I paid for the diagnosis and this was supposed to be covered later by a VW dealer, but I had no choice and needed to find out. My clock spring is bad and my air bag light remains on.

- Wabash, IN, USA

problem #1

Mar 072022

Jetta SportWagen

  • miles
clock spring / clock part: 5k0953569al Air Bag light is on... steering click.... dealer says parts are nowhere to be found as there are over 5000 back orders right now.. I am not a rich person... what do we do? I am afraid to drive it.

- Wabash, IN, USA