10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Airbags failed to deploy during severe front impact crash. Car is supposed to be picked up from body shop by my insurance company tomorrow Thursday 4/13/2023. Don't know if it would be available for inspection after that day. Driver safety was at risk without airbag deployment. Problem was confirmed by auto body shop which is a "service First" body shop for my insurance carrier. There were no warning lamps, messages or other symptoms of the problem prior to the failure. I was told by body shop that the wire to the airbags was disconnected from the airbags and that was the reason for the failure to deploy the airbags.
- Fountain Valley, CA, USA
I received an "Error: Airbag" message on my car so I brought it to the dealership on 09/15/2022. According to Schmelz Volkswagen, it is the PODS Module (passenger occupancy detection system) and that VW no longer makes this part nor provides a way to fix it and there isn't anything they can do. I am driving a vehicle that the airbag system will NOT deploy if I am in an accident. I have reached out to various mechanics on what to do and no one is able to give me an answer without this part. Seems very reckless to no longer make a part for a safety feature and I am unsure what to do. My car is basically not worth anything now so I can't get rid of it, not that I want to if I can fix it.
- Baldwin, WI, USA
This is on recall and on backorder. They are calling it an extended warranty" What is going on as I drive this car with no clock spring and a defective airbag" I was told by the dealer that the part is ordered and it is a recall. I paid for the diagnosis and this was supposed to be covered later by a VW dealer, but I had no choice and needed to find out. My clock spring is bad and my air bag light remains on.
- Wabash, IN, USA
clock spring / clock part: 5k0953569al Air Bag light is on... steering click.... dealer says parts are nowhere to be found as there are over 5000 back orders right now.. I am not a rich person... what do we do? I am afraid to drive it.
- Wabash, IN, USA
- Garrison, MN, USA