10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,752 miles

About These NHTSA Complaints:

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problem #4

Sep 212023

Jetta SportWagen

  • miles
While driving on a major highway at approximately 65 mph, my car completely shut off. The steering wheel froze, all the lights on the dashboard started blinking and the car's engine completely shut down. The wheel locked as I was able to steer to the median. I got out of the car and another car behind me immediately crashed into my stopped car, totaling it.

- Williamsburg, VA, USA

problem #3

Jun 192020

Jetta SportWagen

  • 102,000 miles
Turbo failed without warning on the highway and I was unable to maintain the speed limit. This occurred in a vehicle that had the tdi emissions modification. The problem occurred a second time after a warranty repair at vic bailey Volkswagen and appears to be an ongoing problem that is related to the emissions modification. The first failure occurred approximately 20,000 miles after the emissions modification, and only 1300 miles after the previous failure and replacement of the turbo.

- Woodruff, SC, USA

problem #2

Mar 012020

Jetta SportWagen

  • 30,008 miles
The vehicle has a hard time on startup when stationary (when the temperature fluctuates from freezing to thawing), sometimes taking three to four times for it to crank over. Once it cranks over it will vibrate and shake like it is going to stall. It will also shake and act like it's going to stall after in motion for the first minute. Took to the dealership, said it was an old battery. Replaced battery, the issue is intermittent (again when the temperature fluctuates). Read online that it could be a tdi intercooler design flaw. The dealership will not cover unless they experience the problem. This issue says it can cause engine failure. Looking to take it to an independent VW tdi shop to see if they can diagnose the problem and get a second opinion. Hopefully, this doesn't have anything to do with the fuel pump.

- Ypsilanti, MI, USA

problem #1

Jul 182018

Jetta SportWagen

  • 67,000 miles
Epc warning light appears and slows car down from 65 to 15 miles per hour on freeway within 15 seconds, extremely dangerous situation and even had someone shatter my window with a screwdriver for almost causing accident

- Tustin, CA, USA