2.3

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
65,300 miles

About These NHTSA Complaints:

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problem #4

Jan 052020

Jetta SportWagen

  • 70,000 miles
The moon roof drainage line on the rear drivers side clogged up and significant amounts of water drained into my car. This happened whether I was driving or if the car was sitting in the rain. The water collected in the rear/luggage compartment well on the drivers side. This has the potential to result in mold in the car, which can be dangerous to human respiratory systems. More significantly, every time I got in the car my windshield would fog up, sometimes after a started driving, and I had to pull over to safely continue driving. But until I could drive safely, I was driving with impaired vision. When I took the car in to get fixed (or any time I talked to someone about getting it fixed) everyone had heard of this issue and there was no surprise it was happening. One technician told me "we see about one of these per day during the rainy season." So this is chronic issue with vws in general if they have a moon roof. I spent $385 to fix this problem.

- Portland, OR, USA

problem #3

Dec 242019

Jetta SportWagen

  • 90,000 miles
Car parked at church. Could not insert key into ignition switch. No previous indication of problem. Review of problem on internet and discussion with dealership service agent revealed that this has been a long term problem over many years where a little plastic piece inside the switch gets out of place and blocks key entry. I consider this as a safety issue in an emergency. The cost to replace the switch quoted at about $450 but apparently the same type of switch which has only a 12,000 mile warrantee. Contact with a VW advocate yielded no help with replacement. Given the longevity of this issue, it seems appropriate that the switch be modified to prevent this potential safety issue.

- Pelzer, SC, USA

problem #2

Oct 032019

Jetta SportWagen

  • 9,200 miles
When we move the shifter to D and you are driving the D flashes, sometimes it stops when the brakes are applied and sometimes it flashes

- Hendersonville, TN, USA

problem #1

Sep 172018

Jetta SportWagen

  • 92,000 miles
Car is stuttering and has stalled 3 times in the last month, two of which I was driving, the other, while stopped at a light. Brought it to get a diagnostic after the first time it stalled, which was on the highway, the alternator was showing low voltage. Brought it to the shop, showed nothing, alternator was fine. It stalled again while driving in town the second time. The epc flashed 3 times and the check engine light came on a few days ago. Did a diagnostic, the cam shaft sensory code came up. Brought it to the shop, a completely different code came up as well as the cam shaft code. They rest it, hooked it up again and no codes showed up and the check engine light went off. That was two days ago, it stalled again this morning while sitting at a light, no warning lights came on.

- North Arlington, NJ, USA