Took normal turn down road, heard clicking noise. Airbag light on dash came on immediately along with loss of function of steering wheel buttons. No warning lamps prior to failure. No issues prior to failure. Vehicle has been inspected by Volkswagen dealer and claimed clock spring needed replacement.

- Chelsea, MI, USA

The passenger seat occupancy mat and control module are no longer available from Volkswagen Of America. The Air bag lamp is illuminated and the fault code will not clear. VIN : [XXX] Part Number : 1K9 881 256 AA. Part Number dropped on August 1, 2022 without replacement. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Salt Lake Cty, UT, USA

74K miles. Car was parked for several hours, then started the car & air bag light, traction and stability warning lights were on. Noticed all steering wheel controls did not work. Horn and media controls. After driving the car a clicking noise started coming from the steering wheel when turning. *called Volkswagen usa and they said it is not a recall on my car looked up that it is common problem for my car and the was a recall for the same car an similar models.

- Toms River, NJ, USA

The car was in a severe front end collision that totaled the car. The wreck resulted in multiple injuries for both occupants. Both were transported by ambulance. The car was moving on a country road when a combine with no lights came out in front of them. The vehicle struck the combine. Zero airbags were deployed in this crash.

- Galena, KS, USA