10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #11

Nov 012002

Passat

  • miles
The dashboard and electrical wires have burnt. Consumer states' none of the gauges are working and brakes are not working properly.

- Chelmsford, MA, USA

problem #10

Dec 012000

Passat

  • miles
The daytime and normal headlights don't work when engine is started. This problem is intermittent. Sometimes I would shut off the engine and restart it and the lights come back on. Another time, I just turned off the engine and let the car sit in my garage for a few days. The lights come back on when I start it. At other times, in addition to the headlight not coming on, the ABS light comes on when the ignition is started. There are a lot of other electrical problems with my Passat, which I have fixed and reported here. Namely, the instrument cluster failed.

- East Windsor, NJ, USA

problem #9

Nov 052000

Passat

  • miles
Speedometer/tachometer and fuel gauges went crazy. With engine off speedometer reads 80 mph and tachometer reads 4000 RPM. This occurred after a cold start-up and is known to be an instrument cluster failure. It appears to be specific to 1996 model Volkswagen Passat glx models and is reported to be a $600. Or more dealer repair with a need to special order the replacement gauge/cluster assembly from germany requiring 4-6 weeks for parts delivery. This is unacceptable ! printed circuit boards and instrument clusters are not wear items and should not fail under normal operation. I am not about to pay VW $600. Or more to fix a known defect. It is certainly possible to use the VIN numbers to determine if this defect is limited to a certain production time period. Perhaps the vendor supplier to VW had some production problems that were discovered and corrected. Owner's of these vehicles should not pay for a known defect that results from normal vehicle operation.

- Taylor, MI, USA

problem #8

Jun 092000

Passat

  • miles
Instrument panel has been out for a while. Light has been on/off onboard diagnostic indicator. Towed to dealer, and was told that instrument panel: Cluster module had a short.

- Norfolk, VA, USA

problem #7

Jan 062000

Passat

  • miles
While driving in a parking lot the instrument panel failed to function properly: Digital displays flashed on and off speedometer and tachometer gauges moving clockwise and counter-clockwise out of control, this pattern continued when vehicle ignition turned off. Car taken to dealer for regular service and current problem. Service advisor says battery ok, needs new instrument cluster. Jan.06 vehicle fail to start, checked battery, battery burned up, cells dry. Replaced with new battery, inside of 2 week period failure to start and no powercontacted Volkswagen of America. Vehicle towed to dealer. Vehicle has been at dealer for 6 weeks. Dealer installs instrument cluster, go to pick up car and it fails to start. Car remains at dealership.

- Princeton, NJ, USA

problem #6

Jan 212000

Passat

  • miles
Electical cluster for instrument panel failed.

- Centerville, MA, USA

problem #5

Jan 212000

Passat

  • miles
Instrument panel cluster was not operating properly. Dealer has consumer's car because of the instrument panel failure. Parts are on back order for about two weeks.

- Centerville, MA, USA

problem #4

Mar 081999

(reported on)

Passat

  • miles
While the vehicle was in park with the motor running a malfunction occurred within the instrument cluster, causing the speed or fuel not to register, and other functions became inoperable. Cause unknown.

- Big Rapids, MI, USA

problem #3

Jan 011999

Passat

  • miles
Engine check light keep coming on, and now the gauges on the dashboard don't work, including the speed gauge/gas gauge, and all of the electrical components that are operated by the computer. Consumer can't determine the problem.

- Bronx, NY, USA

problem #2

Jan 131999

Passat

  • miles
Gauge cluster and HVAC control unit both failed at startup. Dealer was unable to diagnose cause of failures.

- Hoffmane Estates, IL, USA

problem #1

Mar 261997

Passat

  • miles
Instrument cluster wiring harness failed.

- Columbus, NJ, USA