10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 1
- Average Mileage:
- 20,600 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I had the sunroof of my 1998 Passat spontaneously shatter. I was driving 60-65 mph when this happen. The weather was overcast with light rain. The temperature was 37 F. the glass appears to be blown outward. Luckily I had the sunroof shade closed which prevented me from being showered with glass.
- Loveland, CO, USA
Nar 04/07/2003 Mr. The timing belt, cylinder heads and the mass air flow had to replaced and the consumer is requesting reimbursement. In the past the consumer had to replace 2 window regulators, the sun roof opened and closed for no reason, the rear door would not lock, the windshield wipers did not work.
- High Point, NC, USA
Consumer stated the sunroof would not close, dealer replaced the sunroof switch.
- Staten Island, NY, USA
Sunroof mechanisms fractured. Sunrrof stuck open in rain. Volkswagen dealer wouldn't repair for two weeks. Took car to auto glass company to have sunroof closed. Mechanic said cause of broken sunroof mechanism was manufacturer defect - has seen a number of these sunroof mechanisms broken on Passats.
- Worcester, MA, USA
Control arm: Noticed a loud grinding sound coming from front suspension area. Dealer diagnosed as defective lowe rcontrol arm/ ball joints. Lower control arms and ball joints were replaced. Complained to Volkswagen, who covered cost of parts but not labor. After repair learned that a friend had the identical problem in a 1999 Passat at almost the identical mileage. Then saw on this website that about 17 of 160 complaints relating to the 1998 Passat are for exactly this problem. This is clearly an engineering or manufacturing defect. VW should replace this part for all Passat owners and reimburse those who have already had it replaced. Sunroof: Sunroof opens spontaneously when switch is in the "off" position. Problem is most pronounced on warm days when car is driven over sharp bumps. Problem occurs without warning and is alarming to driver and could pose a safety risk. Observed that this problem has been reported by several others already.
- Rochester, NY, USA
Sunroof opens spontaneously while driving with no control over shutting it.
- Imperial, CA, USA
4 mos. After having sunroof adjusted, sunroof cassette or frame needs replacement. Told that frame was cracked or damaged.
- Fullerton, CA, USA
The right front seats would rock whenever vehicle is turning corners or curbs. This also happens when coming to or leaving a stop sign or light. Contacted manufacturer & nothing could be or would be done. Sun roof would open & close on its own. Would have no warning. The rear window looked like it had acid rain on it when bought. Been to dealer & mechanic removed seat & replaced it. No problem found. Checking on other problems.
- Graham, NC, USA
On several occasion while driving at 65mph, and during rain, my sunroof would open while in off position, I have reported this to southern states Volkswagen and also land Volkswagen, this has been ongoing since I have had this car. It became unsafe while driving in the rain and this has happened more than 15 times in the past year. Dealerships and VW Corp. Are givingme the run me the run around
- Graham, NC, USA
This is the second time sunroof mechanisms fractured. This time they struck the driver while driving (pulling out of the driveway). In both failures, there were fractures of the mechanism. The second occurrence resulted in pieces flying off the car and striking the driver in the right shoulder.
- Gilford, NH, USA
- Galesville, MD, USA