The contact owns a 1999 Volkswagen Passat. While driving he attempted to open he drivers side window and the entire window fell off track inside the door. The contact made several attempts to close the window with the automatic switch and was unsuccessful. The vehicle has not been diagnosed by the dealer and there were no prior warnings. The current and failure mileages were 110,000.

- Leesburg, FL, USA

I was driving down the street when my passenger side front window fell down into the door. The is the second time for this window and the fourth time overall. Everytime its been the window regulator. This cost me $392 everytime. I drive my car once or twice a week. This should not have happened four times when I have less than 60,000 miles on my car. I know many people with the same problem but who do we complain to? and when we do it falls on deaf ears. I can't take it anymore. Also my cruise control does not work and they want me to spend another $300+ to put a new turn signal in. Also, my passenger side, side airbag harness and airbag itself are bad. They want at least $600 to fix it. I have a 1999 Passat with 55,000 miles and it's a money pit ! please help me!!!!!!!!!!!!!

- Mantua, NJ, USA

Consumer complaint regarding faulty window regulators. The consumer had to replace the window regulators twice.

- Los Altos, CA, USA

Shortly after bought car, had many makeup problems: Trim panel falling off, 3 our 4 windows have been fixed numerous times. Cannot have trim fixed unless do whole car, which is too expensive and I didnt pay all that money for a car to have dish out more money for something that should not happen. I have paid to have all the windows fixed except this last time, I just will not do it. No accidents, nothing for these problems to be occuring. Also, the tie rods have been replaced numerous times. Lastly, steering/suspension has been a problem. All these problems took place four months after purchase and since then has been a problem.

- Saratoga, CA, USA

Power window motor (right side passenger) failed.

- Cullowhee, NC, USA

Car is equipped with power windows. My family was driving with both passenger side windows down. (front and rear). When I pushed the driver control to raise the rear passenger window, the front passenger window also raised at the same time, crushing my wifes arm. This phenomenon is repeatable over and over again.

- Erie, PA, USA

Vehicle stalls intermittently at speeds of 25-65 mph. Vehicle taken to dealer 10-15 times, cannot find a cause. The mirror switch is inoperative due to window switch failure. The driver seat warmer was inoperative. Engine has a burning smell due to oil leak. Vehicle made noise in front end on left turns due to a stabilizer bar clamp being loose. Front brakes make noise. Steering makes noise and locked while driving. Steering column sliding cover cracked.

- Salinas, CA, USA

Right rear power window mechanism was repaired under warranty (2 years/20,000 miles) twice. About two months ago (car one month out of warranty) left rear window mechanism failed. Today right rear window mechanism failed. I drive car 99% of time. No one in back seat, so no kids playing, etc. The rear power windows appear to have a design defect. Of course, the car is now 3-4 months & 2,370 past two year/20,000 mile warranty. I request that these repairs be covered by maufacturer as the problems first occurrred before warranty expired and continue. Appears to be design defect. Windows wil only retract 1" and then fail.

- Yakima, WA, USA

Steering rack seal failed at 15K mi, causing loss of fluid and damage to rack. Dealer replaced under warranty. Driver side, passenger window (left rear) disconnected from electric motor (would not go up and down) at 45K mi. Hardly use window (no kids or passengers). Dealer replaced "pin" and charged 1hr labor for pulling door panel - not covered under extended warranty. Steering began to "creak" when wheel turned slowly at stop or near stop at 52K mi. Dealer investigated and could not find problem. Stated no safety problems. Driver side, passenger window (left, rear) disconnected from power motor again at about 75K mi. Did not contact dealer again as expected to pay $60 again so waited for a scheduled service. Driver window power motor failed at 83K mi - sounded like metal grinding. Had to manually push window closed. Took auto to different dealer (midwestern auto group, dublin oh, 614-889-2571) to examine driver window, driver side passenger window and steering "creak". new dealer stated driver window under extended warranty plan, driver-side passenger window not covered and missing "pin" totally, and steering "creak" is in any or all of the control arm/linkage bushings. Quoted $2000 to replace steering front end - suggested I just live with noise. No mention of tie-rod recall on 1999 Passats. I have no information on if my car qualifies for the recall, but my investigatiion online suggests I do. Have not received any notices, but have moved since original purchase and could have "lost mail" problem. Suggest power window design is bad - as I drive on hwys a lot for business in oh where summer requires ac, winter requires heat, I have no kids or passengers in back seats, etc.

- Columbus, OH, USA