10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 26,693 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
1. brought 2000 Passat glx to dealer twice to fix 'smoke coming from engine compartment and accompanying burning smell.' Dealer charged $430 to replace "in/out transmission cooler lines" the first time in the shop, and "tightened the cams" the second time. 2. less than 3 weeks after the second service 'tightening the cams', car caught fire while traveling northbound on I-95 at mile marker 8 in NY. After being notified of smoke coming from the car by another motorist, we pulled over. Shortly thereafter, the entire car was engulfed in flames. 3. nothing was done to correct the failure as the car was totaled. Investigation may or may not be conducted by insurance company to find the cause of the fire.
- Haverford, PA, USA
Molding on the car is defective!!! the dealer nor the warranty wants to help me out. I will not pay for the defective of the molding and I was hoping that there is someone out there that has the same problem as me!!!! am I now not suppose to open the car door to prevent the molding being ripped off as the door opens!!!!!!!!!!!!!!"??????????????????"
- Mineola, NY, USA
- Scituate, RI, USA