10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 41,441 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My husband pickup would not start, so I lift my hood of my Passat to give him a jump and the whole section all the way across that holds the battery have at least 6 inches of water just standing in there. We have had some down pours of rain, but rain water should never be standing on the inside of my hood. This could have potentially killed me if I never had to lift my hood and try to drive this with water standing around all of my electrical wires and battery. I have taken two pictures for visibility, but I do not know how I am going to get that water out without electrocuting myself. Somebody please help me.
- Newport News, VA, USA
2000 Volkswagen Passat 1.8T automatic transmission purchased used in 2007. The under carriage protectant shield for engine looked to be melted from heat and came off on the hwy while vehicle was in motion. Damaged right wheel well.
- Gastonia, NC, USA
A fire occurred in the passenger compartment of my 2000 Volkswagen Passat 4motion wagon. The fire occurred while I was traveling East on us 80 near auburn. My life was saved because a county sheriff was traveling behind me and summoned the fire department and police as I hurried to exit ca 49 at auburn, California. Flames and smoke filled the passenger compartment, which the fire department flooded. The car has been totaled. I have instructed my insurance company, aaa, not to destroy the car for parts in light of the VW safety recall 26E5/rf (1999-2002 model year Volkswagen Passat and Passat wagon.) I incurred considerable expense (car rentals over the six months that aaa insurance took to settle the claim). I have also had to purchase a new vehicle at a cost to me of more that $25,000 over the paid claim. I would like to be made whole, following this costly and extremely dangerous situation. The fire department and aaa determined that the fire was an electrical fire that began in the electrical system behind the dashboard in the passenger compartment. Mary coady
- Menlo Park, CA, USA
I own a 2000 V6 Passat with 80500 miles. My catalytic converter banks 1 and 2 have been diagnosed as not effective enough necessitating a catalytic converter replacement. VW usa refused to offer me assistance with the replacement of this catalytic converter, pointing out that the warranty for this item expired 500 miles ago. I find this unacceptable and hope that the federal government does not allow this car manufacturer to shirk its responsibility to its consumers and to the environment.
- Wayland, MA, USA
Emissions workshop light comes on, then engine check lamp shows on dash. Dealer replaced air pump, said that a hose was loose and never found the problem. VW of America was contacted along with the customer service rep at the dealer. We had to trade the car becauce the problem could not be repaired. I have not contacted an attorney at this time. Why is VW allowed to sell cars that they cannot repair? I would like to be compensated for our financial loss as well as for our time and trouble.
- Greensboro, NC, USA
No summary listed for above vehicle.
- Virginia Beach, VA, USA
Check engine light keeps coming on along with emissions workshop lights; gas tank, vacumn pump and sensors all replaced but still this problem continues.
- Pittsfield, MA, USA
While traveling engine check indicator would flash, and soon after vehicle would stall. Dealer has been notifed.
- Oakland, CA, USA
- Homestead, FL, USA