10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 35,302 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The problem is intermittent, having occurred approximately fifteen to twenty times during the past year. It can be best described as a sudden lurching, which has occurred while stopped, while at freeway speeds (60-70 mph), and at speeds between these two extremes. While stopped, it is as if the transmission engages, and the vehicle lurches forward; extra brake pressure must be applied during these occurrences, which last less than a second or two, but which occur without warning. While the vehicle is in motion, the problem manifests itself as a sudden, unexpected, virtually instantaneous decrease in speed of between five and ten miles per hour; this decrease in speed occurs in less than a second. One good way to describe the feeling is that it is as if the vehicle has hit something. I consider this an extremely dangerous condition, because if this were to happen, for example, at freeway speeds while on a curve in the rain, control of the vehicle could be lost. I have informed my local dealer of this issue, but since they have been unable to reproduce the problem themselves (due to its intermittent nature), they have done nothing to rectify it.
- Brier, WA, USA
9/2003: Headlights aimed incorrectly; road wasn't illuminated. Within 2 wks, 1 of the bulbs burned out. Within a week of the 1st, the 2nd bulb burned out. Cost to have headlights repositioned & bulbs replaced: $267. 9/2003: Rear tail light out. Cost to have bulb replaced by mechanic: $32.50. 11/2003: Both rear windows off track. Cost to tear doors apart & fix: $159.75. 12/2003: Electrical problems with front power windows. Never know if window will go up or down. 2004: Had car in for (at least) 3 different dashboard warning codes. One had something to do with fuel, or the fuel tank or something. After some trial and error on my mechanic's part, discovered that unscrewing and tightly rescrewing gas cap fixed the problem. Cost to diagnose and "fix": $165. Had (at least) two other warning codes in 2004 that required me to take the car in. 6/24/2005: Had been hearing crunching sound from front right portion of car that was particularly apparent when hitting a pothole, a dip in the road or attempting a tight 360 turn. Mechanic (specializing in european cars) identified a bad control arm. Cost of repair & alignment: $713.70. Cost of rental car: $100.88. Total: $814.58. Note: The left side has been making the same sound since 12/2005. Have not yet repaired it. 10/24/05: Car started going dead intermittently. The car had less than 60000 miles on it. Replaced battery for $106.50. 1/2006: Temp gauge maxed out, coolant boiled over, smoke & steam issued from hood in less than 8 minutes at idle. Cooled car for 2L hours, replaced coolant and drove to mechanic, who replaced thermostat, water pump & timing belt. Cost: $725. 2/2006: Brakes are spongy and provide no resistance until nearing the floor. Mechanic says rotors and brake pads are fine. 6/2006: Transmission gets stuck in 1st gear. Must stop the car, turn it off and then restart. This is an electrical problem and is governed by the computer. Cost to fix: Unknown. 6/2006: Front window now off track. Have not yet fixed it.
- Bountiful, UT, USA
1) I was driving along a major highway (I-75) when I saw someone driving erratically, weaving in and out of traffic in my rear-view mirror. He looked close to hitting me, so I accelerated to not allow his car to do this. 2) after stepping on the gas, and getting out of danger, my car would not slow down. I would step on the brake, and it would slow, but once I let off on the brake the car would surge foward (without me even pressing the gas). I did not have cruise control on at all. 3) I was unable to have the car stop suddenly accelerating. Once I was able to pull off to the side of the higway, I put the car into neutral and then back to drive and that was able to solve the problem. Though if there was more traffic I worry if I would be able to pull of to the side of the road safely, while having to press my brake the entire time. 2000 volkswagon Passat
- Margate, FL, USA
This vehicle had multiple problems. Consumer noticed that the ABS braking system failed, and the SRS air bag light appeared on the dashboard and remained on. Consumer was able to shift the vehicle into drive and reverse without the vehicle being turned on. Consumer took vehicle to the dealer for inspection, and mechanic determined that the ABS braking system, and the SRS air bag light module needed to be replaced. Also, a transmission problem.
- San Francisco, CA, USA
I have a VW Passat 4-motion wagon tiptronic that exhibits the problem of refusing the downshift from second into first at slow speeds when the accelerator is pushed firmly. Then, the engine races wildly for an instant and then "bangs" into gear. The dealer acknowledges the problem, but thus far there's no fix for it. Engine: 2.8 V6 year: 2000 gear: Moving from 2nd into 1st erratic and seems somewhat heat-related--worst in hot weather first noticed: About 49,000 miles car can be downright dangerous if problem occurs while merging onto a busy highway. Refer to audiworld web page for similar owner Audi quattro problems with 2.7L V6 and tiptronic.
- Allentown, PA, USA
First problem 07/2002 driving at approximately 45 mph, car decelerated as though brakes applied to about 5mph. Transmission (automatic) dropped to low gear. Responded by depressing accelerator all the way down with no increase in speed. Car acted like there was either a transmission or fuel feed problem. A second similar occurrence took place 08/2002 except this time car exhibited similar trait after having been parked. On both occasions, the identical problem lasted approximately five to seven minutes and then the vehicle resumed normal operation. After the second episode, contacted VW dealer, the imported car store, 1432 S harbor city blvd., melbourne, fl who performed diagnostic tests, but could find no causative factor. While in the dealer service waiting room, afemale owning a VW jetta, spoke of having a very similar problem with her 2001 0R 2002 model. Had we been traveling on an interstate highway and had these problems, the action of the vehicle could very likely result in an accident involving personal injury or death. Every time I operate the car, I feel as though a repetition of hte behavior could happen and I feel the safety of any occupants of the car are in jeapordy.
- Rockledge, FL, USA
While driving at 45mph vehicle decelerated to 5mph, like the brakes were being applied. Consumer pressed accelerator, however vehicle would not accelerate. Transmission will not shift gears. Drove vehicle at 15 mph. Vehicle decelerated at 5 mph, and mashing the accelerator to the floor did not increase the speed. Both happened in a duration of 5-7 mins. The vehicle then resumed at normal operation. Consumer had taken vehicle to the dealer, no problem was determined. Dealer claimed that the VW factory contact had no record of aberrant action and had no fix for the problem.
- Viera, FL, USA
Transmission periodically experiences intermittent hard shifting on startup. The vehicle then goes into "limping mode" which causes very slow acceleration. The problem causes a sensor in the car to display "emissions workshop" warning on the dash indicator. Turning the car off and restarting seems to correct the fault. VW diagnostic procedures identified the problem as "1 dtc recognized 18227 P1819 035 pressure control solenoid 2 open/short to ground sporadic dtc 1551 diagnosis". the problem has occurred immediately after startup, and on a second occassion while in gear standing at a traffic signal. Subsequent testing could not identify a specific defective component and no corrective repairs were made. This problem is a safety hazard if the vehicle fails to operate according to manufacturers specifications when operated on high speed controlled access highways. Failure to accelerate on a freeway at a critical time could result in death or serious injury.
- Houston, TX, USA
- North Lauderdale, FL, USA