10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
43,922 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

May 102011

Passat 6-cyl

  • 120,000 miles
One of the passenger rear windows into fell into the door random on day, had to replace the window regulator. Eventually within the next two months the passenger side window and driver rear window also became defective, falling into the door and their regulators had to be replace. A recall should be issued, clearly this is a defect VW needs to take care of as many others with same car are having this same issue.

- Manassas, VA, USA

problem #11

Jul 052009

Passat

  • miles
Passenger rear window regulator went out on mine first with a crunching sound and then the glass just fell into the door. I have already replaced the passenger front regulator. Typical cheap plastic VW parts.

- Toluca Lake, CA, USA

problem #10

Jul 072010

Passat

  • 82,051 miles
I needed to replace the rear driver side window regulator on my 2000 VW Passat. A week ago I the rear passenger side window regulator failed. Today my front passenger regulator failed. This seemed like a little more than bad luck. It turns out I'm not the only VW owner who has had extremely bad luck with their window regulators.

- Albuquerque, NM, USA

problem #9

Jul 152007

Passat 6-cyl

  • Automatic transmission
  • miles
I have had my 2000 VW Passat for a little over two years and it has been a money pit! I have had so many problems since a month or so after I bought my car. I bought the car from a private party, test drove the car, had it checked out by a mechanic, and I have put thousands of dollars into the car. I bought the car just before my senior year in high school thinking I made a wonderful choice, and I had to replace a new right side boot just after a month of owning the car. The check engine light/ABS/airbag kept coming on and beeping at me, and I had to buy a whole new brain to the car over $1500. I had to replace the timing belt way before the mile warranty, oil leaks which ruined some wires, new shocks/shock absorbers, now the window will go part way down, but will no longer go up... and my headlights are fogged up which I have noticed on all other 2000 Passats...! many things have gone wrong with this car. I am so frustrated with the car. I do not recommend a VW to anyone! I am going into the second year of college and have spent most of my savings on this piece of junk. I think after fixing a part of the car that it should run without any problems. Since I have put so much money into this car I cannot afford to get a reliable car. There is something seriously wrong with VW and the recalls! as far as I am concerned the whole car should be recalled!!!!

- Fallbrook, CA, USA

problem #8

Jul 212007

Passat 6-cyl

  • Automatic transmission
  • 110,470 miles
I just bought my daughter a new "used" vehicle. Because it is over 5 years old, the vehicle is sold "as is" - no warranty. Since getting the car home, in the first 120 miles I drove, not 1, but 2 window regulators broke creating a load crashing noise and a safety concern. The noise caused me to brake suddenly since I did not know where the noise came from. Fortunately, the vehicles behind were able to stop without crashing, but it was a very unsafe condition. The car is in the repair shop right now and the estimated repair is cost $501.75. I have been driving for 35 years and in my lifetime, I have never seen a vehicle have 2 window regulator failures within a one hour time span, also within a 20 mile driving span. It seem to me this is a defective part and should be recalled and replaced by volkswagon. All this after I just spent $7000 for this vehicle. In doing research, I see this is a common problem for volkswagon.

- Brentwood, CA, USA

problem #7

Aug 102006

Passat 4-cyl

  • Manual transmission
  • 82,500 miles
Purchased my 2000 Passat in 2003, had numerous problems since. It seemed like everything on the car had to be replaced. The control arms, O2 sensors, twice, belts, stereo didn't turn on, all new hoses right away, all 4 window regulators, and now to top it all off, the ABS lights kept coming on. My husband has a 2000 Audi A4, virtually the same car, and had to replace all of the same things. The ABS seemed to work fine, but the dealer said it would be $1800 to fix it. I looked at some online forums and found thousands of people with similar problems. The manufacturer, (Bosch or Volkswagen, should do something about this. My car has been parked since August 2006 because I don't have money to fix it! I am college student. Help!

- Highlands Ranch , CO, USA

problem #6

Jan 042007

Passat 4-cyl

  • Automatic transmission
  • miles
Am I filing this report in the correct place? I have a 2000 VW Passat. Three of the 4 windows have dropped into the door. Options: Costs $350 each to fix or $60 to have mechanic freeze window in place, creating a safety hazard. Many may go this route as their only option. Considering it myself. The regulator is the same one used in the VW jetta and these have been recalled. The window regulators in the Passat need to be recalled also. Concerned for the safety of my teenage drivers who may need to lower the window (front passenger) in times of poor visibility.

- Pensacola, FL, USA

problem #5

Jun 142006

Passat 6-cyl

  • Automatic transmission
  • 50,000 miles
9/2003: Headlights aimed incorrectly; road wasn't illuminated. Within 2 wks, 1 of the bulbs burned out. Within a week of the 1st, the 2nd bulb burned out. Cost to have headlights repositioned & bulbs replaced: $267. 9/2003: Rear tail light out. Cost to have bulb replaced by mechanic: $32.50. 11/2003: Both rear windows off track. Cost to tear doors apart & fix: $159.75. 12/2003: Electrical problems with front power windows. Never know if window will go up or down. 2004: Had car in for (at least) 3 different dashboard warning codes. One had something to do with fuel, or the fuel tank or something. After some trial and error on my mechanic's part, discovered that unscrewing and tightly rescrewing gas cap fixed the problem. Cost to diagnose and "fix": $165. Had (at least) two other warning codes in 2004 that required me to take the car in. 6/24/2005: Had been hearing crunching sound from front right portion of car that was particularly apparent when hitting a pothole, a dip in the road or attempting a tight 360 turn. Mechanic (specializing in european cars) identified a bad control arm. Cost of repair & alignment: $713.70. Cost of rental car: $100.88. Total: $814.58. Note: The left side has been making the same sound since 12/2005. Have not yet repaired it. 10/24/05: Car started going dead intermittently. The car had less than 60000 miles on it. Replaced battery for $106.50. 1/2006: Temp gauge maxed out, coolant boiled over, smoke & steam issued from hood in less than 8 minutes at idle. Cooled car for 2L hours, replaced coolant and drove to mechanic, who replaced thermostat, water pump & timing belt. Cost: $725. 2/2006: Brakes are spongy and provide no resistance until nearing the floor. Mechanic says rotors and brake pads are fine. 6/2006: Transmission gets stuck in 1st gear. Must stop the car, turn it off and then restart. This is an electrical problem and is governed by the computer. Cost to fix: Unknown. 6/2006: Front window now off track. Have not yet fixed it.

- Bountiful, UT, USA

problem #4

Jul 072005

Passat 4-cyl

  • Automatic transmission
  • 82,040 miles
2000 Passat - 82000 miles - front right power window - regulator failed allowing window to drop into door. Technician found plastic part which rides in track broken and pieces in door. VW has similar problem in mulitple vehicles. Extended warranty issued to cover repair on other vehicles but not on Passat.

- Brighton, MI, USA

problem #3

Apr 172005

Passat 4-cyl

  • Automatic transmission
  • miles
This is the third power window to fail and fall into the door. The dealer won't pay for it since VW does not acknowledge it as a defect.

- Miami, FL, USA

problem #2

Jul 012000

Passat

  • miles
Consumer stated the front passenger window was making a grinding noise, the dealer ordered regulators for both windows, also the mirrors would not adjust properly, drivers seat memory function stopped functioning.

- Auburn Township, OH, USA

problem #1

Apr 132000

Passat

  • miles
Driver's side power door lock unlocks itself while car parked. Intervals vary.

- Buffalo, NY, USA