10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 37,404 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have a VW Passat 2001 model. I was driving my car to office. At around 8.10 am on 09/24/2008, a car collided from back while I was waiting at a signal. My bumper was damaged a little and my front passenger side air bag cover had popped out. Immediately I called my insurance and reported the accident explaining the series of events. The other party involved in accident complained his accident to his insurance company and accepted his fault, as per which their insurance company agreed on to pay for the damages. A estimator took an estimate after viewing the damaged car. A couple of days later there was a check issued on my name and also list of repairs to be done. The popped out airbag was not considered a part of accident by the estimator. I tried to clearly explain him saying that his client has seen the pop out happened because of the accident and has agreed on to proceed through his insurance. When I explained all this estimator was adamant that it was not a part of accident and said it would take 25-30 $ to fix it and as per which I took to a few mechanics to get it done and no one was willing to touch the air bag saying it is vulnerable and needs to be taken to the dealer. When I took to the dealer he was saying its going to incur a huge cost as it is airbag and the entire dash board needs to be removed to get this thing fixed. I have no idea what needs to be done about this and needed help in this aspect. I have all the claim numbers and also the required information in this aspect. I don't think my car is safe enough to drive as the airbag can deflate any tine. Please guide me in this aspect.
- Elkridge, MD, USA
- the contact stated that the 2001 Volkswagen new Passat driver's side airbag didn't deployed upon impact during a crash. While driving at about 40 mph on a cold dry day, another vehicle ran a red light and she hit another head on. The contact stated that the passenger's side airbag deployed, but no one was sitting on the passenger's side, but the driver's side airbag didn't deploy. The contact would like to know why the airbag didn't deploy. The contact had police and insurance reports. The current and failure mileage were both 85,580.
- Toms River, NJ, USA
As consumer entered the parking lot, the vehicle all of a sudden accelerated, consumer had no control over the vehicle and subsequently crashed through some large boulders and into a ditch, the side airbags deployed, however the front air bags did not, consumer suffered injuries.
- Helena, MT, USA
Consumer states that the airbag warning light keeps illuminating. Cause is unknown.
- Manhasset, NY, USA
At highway speed consumer rear ended another vehicle when brakes failed to stop. Upon impact, airbags did not deploy.
- Floral Park, NY, USA
Front crash at 50 mph and neither airbag deployed. Damage to vehicle unknown at this time.
- Sayreville, NJ, USA
Cruise control was set at 65 mph with about 400 miles on vehicle, and brakes did not turn off cruise control. Vehicle did not stop. Driver had to use emergency parking brake, and crashed into vehicle in front of him. Upon impact, driver's and passenger's airbags did not deploy, which did not protect the occupants. VW did not give consumer a loaner car and could find nothing wrong with vehicle.
- Mountainview, CA, USA
- Park City, UT, USA