10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 47,377 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2001 Volkswagen Passat was parked, locked and sealed for period of one week. During this period, heavy rains fell and interior of car was flooded. Vehicle was taken to dealership for diagnosis and repairs on 10/21. Vehicle was diagnosed with defective sunroof frame as source of leak causing damage to "transmission computer and airbag module." Manufacturer and dealership do not want to assume any responsibility for defect and I am concerned that they are avoiding and or concealing information about more than just monetary damages and vehicle's defect. Of particular concern is airbag module damage and any other components of this system that could be damaged or defective also. Please advise.
- Brooklyn, NY, USA
I was traveling at freeway speed outside of pendelton Oregon when the wind blew my sun roof off of my car. The sun roof was closed, and the car just erupted and the roof was literally peeled off the top of my car. I have taken photos of the problem, and it seems Volkswagen is using a plastic caliper system to connect the sunroof glass assembly to the drive mechanics on the motor driven carraige. The plastic fatigued because of use and Volkswagen could care less. The new assemblage is $2200 and there is no second choice, purchase the entire assembly or go without a sunroof..... after calling Volkswagen and getting nowhere I am proceeding to small claims court in Oregon for pursiut of my money back.
- Sun Valley, ID, USA
Sunroof area rattles / klunks occasionally over bumps. Payed $69.95 fee and dealer could not diagnose the problem.
- Richmond, VA, USA
- Vienna, VA, USA