2002 Volkswagen Passat. Consumer writes in regard to being told the recall to repair the faulty equipment on her vehicle was to outdated to repair the vehicle and she would have to pay for the repairs at her expense. The consumer referenced plenum drain sunroof drain. The consumer stated water damaged the headliner and other components in the vehicle. The consumer stated the vehicle collects 1-2 inches of water, every time it rained or when she washed the vehicle.

- Saint Augustine, FL, USA

2002 VW Passat car jack (oem) failed under normal lifting operation to remove tire. Jack assembly twisted and bent during lifting process. It then became necessary to use an alternate jack to lift the vehicle to remove this oem jack from under the vehicle. Owner contacted VW of America to alert manufacturer of the safety concern and to request a replacement jack and was informed that the vehicle was no longer under warranty.

- Beverly, MA, USA

Nar 3-10-03 with the consumer vehicle having less than 7000 miles, many problems occurred, the front and rear windows froze from the inside, the vehicle began to stall, the ignition coil needed to be replaced, the glove compartment flooded when it rained or snowed, also the carpets and pollen filter were damaged due to the flood. The consumers was very disappointed and suggested that a full refund be given or have Volvo to give them a new 2003 Passat, equally equipped as the 2002 at the same purchase price.

- New Haven, CT, USA

Radio/tape deck/cd player failed on a 10 month old car. Replaced under warranty.

- Ann Arbor, MI, USA

The ignition coils on my 2002 VW Passat 1.8T ar about to fail for the third time. The car was bought in may of 2002. The first incident occured in December, the second in January, and now it is about to happen again now in February. Each incident is preluded by a slight jolt in the car upon start up followed bu rough idleing. Every time we take it and and are told it is fixed and then sure enough a month later I am back there again. I do not see this problem getting any better. In addition the mach rstereo system has been fixed, then replaced. The replacement unit's qulaity is poor in comparison to the original. This car has been a nightmare.

- Pittsburgh, PA, USA