10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 68,485 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When I started my 2002 Passat station wagon yesterday, there was no power assist function on the brakes. This was experienced two days in a row, and braking was extremely difficult. Braking distance was greatly increased over what it had previously been. This phenomenon happened when I first started driving the vehicle after it was parked a while. Pumping the brakes seemed to improve the effectiveness of the braking, but never enough to give me confidence that I could stop when I needed to. I have taken the car to the dealer, and they have said the master cylinder needs replacing. I participated in the air plenum recall and had the air plenum replaced on 9/7/07. I am sending in the present complaint after reading the NHTSA action # PE07018. The problems with the brakes in complaint #PE07018 sound very much like my problem, and I thought you should be aware of my situation. I also live in Wisconsin where we are currently having a cold wet winter.
- Eagle, WI, USA
2002 VW Passat with total brake failure customer is requesting compensation for repair work to car and house** it was discovered the brake booster assembly, which was supposed to be vacuum-sealed had 1 quart of water in it. The mechanic stated that due to the cold night, the assembly froze up, and when the consumers wife started to pull the vehicle into the garage to warm it up, the brake system failed.
- Natick, MA, USA
: the contact stated while in the driveway, the brake pedal would not depress and the vehicle would not stop. The vehicle was put in neutral and the parking brake was applied. The contact waited for the thermostat on the vehicle to go above freezing then took the vehicle to the dealership. The dealership determined the drain holes in the battery compartment had filled with road debris. This caused water to get trapped in the compartment and freeze. The master vacuum for the brakes is located in this compartment, and this freezing caused the failure. The debris was cleared out and the master vacuum and other components were replaced.
- Newtown, CT, USA
- West Milford, NJ, USA