10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 11,444 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
VW Passat 2002. Malfunction indicator light indicating problem with engine. Returned to dealership for repair. Lease about to expire, brought in (3) prior times.. 2/21 towed to nearest dealer, being told don't know what is wrong, needs all oil change receipts, needs permission from manufacturer to ok repair under warranty. Warranty is extended for 8 years in writing. Manufacture blames dealer, dealer blames customer. Car is a lemon. See article autoweek 2/7/2005 and prior articles. Customers are well aware there is an engine problem and now causing oil sludge related problems. Absolutely outrageous. Since 2002 until now, payments being made for a defective car due to faulty engineering! and now the customers must pay for it! no way.
- Belleville, NJ, USA
Oil pan failed or was damaged by "outside influence" resulting in severe oil loss and risk of fire. Oil pan is constructed with a thin sheet of aluminum and is protected by a simple sheet of plastic.
- Holmdel, NJ, USA
No summary.
- Vancouver, WA, USA
Coil pack failure on new car with only 11K miles. Driving at 50 mph with 6month old child, left with little power has cylinders misfiring. Requested that all 4 be replaced. VW denied request. Got car back after 12 days at dealership (12/1/02). 2 days later, (70 miles later) same problem. Car returned to on Dec 3rd. VW has not issued recall. Safety issue!! being on boston highways with other drivers bearing down on you at 70 mph and you lose this type of power. Not to mention the other possible scenarios of being standed. Go to vwvortex forum. Many other owners having the same problem.
- Natick, MA, USA
The replacement ignition coil is on back order. The car has been sitting idle for 1 week. It is unknown when the replacement part will arrive possibly a week or two. This is not an isolated incident as I was told by the technician at the VW service department (new motors, erie pa) that 5 other cars were sitting waiting for a new ignition coil. This is also evidenced by the fact that I have to wait 2 weeks or more for the part to arrive.
- North East, PA, USA
No summary.
- East Brunswick, NJ, USA
Consumer states that the vehicle would intermittently loses accelertion while driving in low gear. Vehicle been to the dealer on two occasion and they are unable to locate the problem. Feel free to provide any further information.
- Mocksville, NC, USA
Engine check light comes on and stayes on or flickeres on and off, indicating an engine problem, the component was reset on 4 occasions but the problem reoccurs.
- Monroeville, IN, USA
- Cambridge, MA, USA