On approx. June 20, 2008 I received a recall notice from VW that there was a safety issue with heat shields and fuel system of my 2003 Passat ( recall notice- 26E5/R5 and 66C8/P9. I made an immediate appointment with my dealership (donaldson"S VW in sayville, NY and got an appointment for June 27. Because I was very concerned with the recall and the fact that the notice advised of a possibility of fire existed, I took my vehicle right down there. I was then advised by the service representative that they could not perform the necessary repairs because they were back ordered on the parts. I was also alarmed when I was told that they had no idea when they could do the repair or when the parts would come in. I am writing this in the event that my VW Passat should malfunction because of a defect that could be expeditiously repaired by the dealer.

- Middle Island, NY, USA

: the contact stated while driving 5 mph, the vehicle made a clanging noise while pulling into a garage. When the brake was depressed, the pedal went all the way to the floor, and did not engage completely. There was no indication of a problem prior to the incident. A private repair shop was consulted, and determined the rear brakes needed to be replaced. The brake pads were replaced, the tires were rotated, and the oil was changed. During the subsequent test drive, the vehicle stalled completely while traveling 25 mph. A service dealer was consulted by the private repair shop, and determined that the fuel pump had failed. The fuel pump was replaced. There was a NHTSA recall # 06V017000 which pertained to the fuel pump. The vehicle was not included in the recall due to the VIN.

- Schenectady, NY, USA