10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 42,667 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My side window blew out while driving 65 mph on mostly rural stretch of highway 94, driving eastbound near waukesha, wi. I was in the leftmost lane with no vehicles within 50 yards to the front or back of my car. I don't believe anything struck the window and I didn't see any cracks in the glass before I got on the highway. It was about 30 degrees outside and we had our heater on for about 30 minutes inside the car. I drive a 2003 VW Passat. No accident or injuries to myself or my passenger resulted from the window explosion. I didn't report anything to the police or sheriff because I have no reason to believe the window was deliberately smashed by a person with a weapon or thrown object. The window was replaced at my own expense. I have two photos of the wndow taken before the remaining shattered glass was removed. How common is this for side windows" could it be a defect in the glass? a spontaneous failure of the glass? could a projectile that I didn't see or hear strike the side glass with enough force to shatter the window"
- Milwaukee, WI, USA
The rear window glass fell inside the door while traveling at 80 mph, causing my family to get extremely alarmed. I tried to put it back up via the power window switch on the door but it was incorporative. When I took it to Volkswagen, they said a pin holding the window up broke. This is unacceptable as I had an infant next to the window at the time of the incident. Because of the infant's location, my wife's purse strap hit him in the face causing mirror injury.
- Haddon Heights, NJ, USA
- Laguna Niguel, CA, USA