10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
32,348 miles

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« Read the previous 20 complaints

problem #42

Apr 152016

Passat 4-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2007 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V079000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 12/21/16 updated 12/22/16

- Lady Lake, FL, USA

problem #41

Feb 092016

Passat

  • miles
The contact owns a 2007 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V079000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Burien, WA, USA

problem #40

Feb 232016

Passat

  • miles
Parts not available after months with no timeline, I am unable to legally sell this car. I would like VW to repurchase the vehicle

- Chicago, IL, USA

problem #39

Sep 272016

Passat

  • 89,000 miles
The frontal airbag inflators may release deadly metal fragments when deployed. Recall issued last February 2016, but 9 months later, there is still no remedy for this ticking bomb.

- Sherwood, OR, USA

problem #38

Sep 012016

Passat 6-cyl

  • miles
2007 Volkswagen Passat. Consumer writes in regards to replacement parts not available to repair airbag recall.

- Seattle, WA, USA

problem #37

May 022016

Passat

  • miles
Takata recall. The contact owns a 2007 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V079000 (air bags). The dealer was contacted to schedule a repair, but they indicated that the manufacturer had not yet supplied the parts. The manufacturer was unable to indicate a reasonable time frame to supply the part to the dealer. The contact had not experienced a failure. VIN tool confirms parts not available.

- Asheville, NC, USA

problem #36

Feb 092016

Passat

  • 91,000 miles
We have heard nothing from our local dealer regarding a time schedule as to when the airbags will be replaced even after repeated calls. What has been happening with regard to this recall and requiring the vendor to provide a timeline?

- Tallahassee, FL, USA

problem #35

Feb 022016

Passat

  • 130,000 miles
Takata recall. There has been no action to remedy the airbag to date. There is no way possible to not drive the car while waiting. There needs to be some resolotion on this matter. Rental or repair.

- Dryden, NY, USA

problem #34

Aug 272016

Passat

  • miles
Takata recall we were first notified in April 2016 that the takata airbags in our 2007 VW passatt "could potentially rupture...metal fragments could pass through the airbag cushion material, which may result in serious injury or death to the vehicle occupants." Four months have passed and still there is no remedy available. It is not reasonable that Volkswagen does not issue an update as to when the remedy may become available. Consequently, we live in daily fear of a possible death by airbag malfunction. Today's NY times has a front page article detailing the money-based wrong decisions of GM to buy the takata product when experts in the field testify that the ammonium nitrate used in the devices is unstable over time. Deaths and injuries have resulted. When will we know about the availability of the replacement parts?

- Rumford, RI, USA

problem #33

Aug 242016

Passat

  • miles
The contact owns a 2007 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V079000 (air bags) in April of 2016. The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Basking Ridge, NJ, USA

problem #32

Aug 202016

Passat

  • miles
Takata recall. The recall was issued in February this year, yet my VW dealership (where I routinely go for repairs and checkups) tells me a remedy was still not available. I.e., I am driving a car with a potentially lethal default, which is known of, yet the manufacturer is either unable or unwilling to remedy asap? I am extremely concerned and unsure how to proceed.

- Miami Beach, FL, USA

problem #31

Apr 022016

Passat

  • miles
Takata recall. The contact owns a 2007 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V079000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- South Winter, CT, USA

problem #30

Aug 012015

Passat

  • miles
Takata air bag recall has been a year or so, and no evidence of repair in site.

- Barneveld, NY, USA

problem #29

Aug 092016

Passat

  • miles
Takata recall. There is no timeline for fixing the airbag in this car. I can't drive it and I can't sell it. It was recalled in Feb 2016 and there is still no timeline for remedy. The manufacturer of this airbag needs to get these fixed.

- Mercer Island, WA, USA

problem #28

Apr 162016

Passat

  • miles
Takata recall. Im was financing this vehicle for my business, but now im not able to upgrade through a trade due to this recall. What action must be taken to get assistance with this issue?

- Elizabeth, NJ, USA

problem #27

Feb 092016

Passat

  • miles
It's been about 3 months already and I really need a car for work and school, the least Volkswagen can do is keep us updated about the car, I'm even thinking about getting a new one. I just hope they find a solution fast

- Silver City, NM, USA

problem #26

Jun 012016

Passat

  • miles
Takata recall. The contact owns a 2007 Volkswagen Passat. The contact stated that the recall notice for NHTSA campaign number: 16V079000 (air bags) was received in March of 2016. The contact indicated that the us spec vehicle was registered in germany at a us military base. After contacting Volkswagen, the contact was informed that the vehicle would not be repaired because it was not a U.S. spec. The contact indicated that previous recalls on the vehicle had been satisfied by the dealer. The manufacturer was notified. The contact had not experienced a failure.

- Apo Ae, NY, USA

problem #25

May 022016

Passat

  • miles
Takata recall - airbag light is on - I have 2 airbag issues and have asked VW to assist with rental car as long as they cannot remedy a new takata air bag, and dealer informs it will be months. Contacted the dealer and VW America several times for assistance for temporary car replacement if they cannot fix the takata airbag, VW America call center does not help and their service center is sneaky to ring my cell no and leave no message to document a record of cust servic- with no solution. Yet dealer did say another customer asked for re-imbursements of rental car and now VW refuses to work with customers who have rented cars, the problem has left me out of pocket for hundred of dollars. According to VW America they do not have a program ' that is their decision not to help customers manufacture needs to provide. This is complete negligence on behalf of VW America. Honda is covering their customers.

- Irvine, CA, USA

problem #24

Sep 022015

Passat

  • 147,300 miles
Takata recall air bag fault light is on non-stop, a recall for airbag is issued, concerned that if airbag deploys I will be killed by the shrapnel. Car is not worth the repair to the airbag fault light, as the airbag it will deploy is dangerous. VW of usa cannot help me. Can't sell the car as is...too dangerous. Also a wandering electrical problem that causes doors to be unopenable from the outside...never know which door or how many will not open. Today it is the driver's door.have been paying on it, but haven't driven it (out of fear) since August '15. I owe $2045 on it...want VW to buy me out and scrap it. Car woke up with the airbag fault light one day. VW usa is very sorry for my problem, but no fix available/no buyout.

- Fair Haven, VT, USA

problem #23

Feb 042016

Passat

  • miles
Takata recall. The contact owns a 2007 Volkswagen Passat. The air bag warning light flashed and randomly remained illuminated. The contact received a recall notice months later for NHTSA campaign number: 16V079000 (air bags). The dealer was unable to supply the parts for the recall repair remedy. The manufacturer was unable to provide a reasonable time frame that the part would be supplied to the dealer. The failure mileage was not available. VIN tool confirms parts not available.

- Spotsylvania, VA, USA

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