10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
32,348 miles

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« Read the previous 20 complaints

problem #22

Apr 042016

Passat

  • miles
Takata recall. A recall letter was sent by Volkswagen that the airbags have a significant airbag issue. We would like Volkswagen to provide a rental car for my son until the airbag issue is resolved. This would reduce the potential of any risk.

- Bothell, WA, USA

problem #21

May 092016

Passat

  • 150,000 miles
The contact owns a 2007 Volkswagen Passat. The contact received a notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. While driving at various speeds, the air bag light continuously illuminated. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 150,000. VIN tool confirms parts not available.

- Pacifica, CA, USA

problem #20

Feb 102016

Passat 6-cyl

  • 0 miles
Takata recall. The contact owns a 2007 Volkswagen Passat. The contact received notification of NHTSA campaign id number: 16V079000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.....updated 08/11/16 updated 08/17/16.

- Rockford, MI, USA

problem #19

May 022016

Passat

  • miles
Takata recall. The contact owns a 2007 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V079000 (air bags). The dealer was unable to determine when the parts would be supplied by the manufacturer. The manufacturer was unable to provide a reasonable time frame to supply the part to the dealer. The contact was unable to determine when the vehicle would be repaired. The contact had not experienced a failure. VIN tool confirms parts not available.

- Reno, NV, USA

problem #18

May 022016

Passat 4-cyl

  • miles
Takata recall. The contact owns a 2007 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable....updated 06/30/16

- Burbank, CA, USA

problem #17

Dec 122015

Passat

  • 55,000 miles
"takata recall" my airbag light went on and remains on. Upon going to a VW dealership...I was told "ya that means the air won't deflate if you were in an accident". they never went into the car! I was told for them to run a test it would cost $125. I couldn't believe what I was hearing from a VW dealership. This is a safety issue and should be resolved with a cost to the customer. I then went on to a gas station...they had hand held device that could detect what the problem was. It came up as defect # 01217, side air bag igniter, drivers side(10199). They recommend taking it to certified dealer(which I did) as they did not have the parts to repair. The gas station did not charge me anything. Something is very wrong here!

- East Falmouth, MA, USA

problem #16

Nov 302015

Passat

  • 116,150 miles
"takata recall" everything was fine just another day when I shut off my car for the night all of a sudden my airbag light decides to stay on when starting my car in the morning and after work it says airbag fault on display and light still on.

- Arvada, CO, USA

problem #15

Aug 202015

Passat

  • 135,000 miles
All power to my steering wheel including the horn, radio controls and airbag had gone dead. We called VW but they indicates it is not a problem. My 2012 cc was recalled for this issue. I think this is a wider issue than just ccs. The recall should be expanded to 2007 VW Passat wagons.

- Wausau, WI, USA

problem #14

May 032015

Passat 4-cyl

  • miles
I was driving home doing 45mph, when my passenger side airbag deployed. I was not involved in a car accident or anything else that would've caused the airbag to deploy.

- Houston, TX, USA

problem #13

Mar 232015

Passat 4-cyl

  • 100,000 miles
Airbag light came on for no reason. There might be a resistance on the airbag system causing it to turn on. I read that the resistance variance within a front seat side impact airbag connector can cause the airbag indicator light on the instrument panel to come on and stay on, even though the side impact airbag system is functioning normally.

- Highland Park, NJ, USA

problem #12

Oct 252014

Passat

  • 80,000 miles
Started my car to warm it up, came out to drive it and the airbag light was on. Dealer turned it off twice before the wiring harness and airbag had to be replaced. This was a very costly repair and I feel it should've been Volkswagen bill, not mine as I did nothing to cause this and it was caused by poor craftsmanship, which I did not pay for.

- Roanoke , VA, USA

problem #11

Dec 142014

Passat

  • 158,343 miles
Air bag fault indicator light came on.

- Tulsa, OK, USA

problem #10

Nov 152014

Passat

  • 59,850 miles
The contact owns a 2007 Volkswagen Passat. The contact stated that while driving at approximately 10 mph, the air bag warning indicator illuminated continuously. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 59,850.

- Reston, VA, USA

problem #9

Jul 252014

Passat 4-cyl

  • miles
I would like to bring to your attention an issue that is happening with my 2007 Volkswagen Passat 2.0T. The cars airbag fault indicator light is on indicating that the air bag will not deploy if in an accident. I had an independent car mechanic investigate the issue and he informed me that the air bag fault is indicative of a bad sensor. I have an appointment with keffer Volkswagen in huntersville North Carolina to accurately diagnose the issue on 8/1/2014. I called Volkswagen (703-364-7000) on 7/25/2014 and spoke with a customer advocate to file a formal complaint and ask them if they would cover the cost of the repairs. Since it is a safety issue and the issue has close proximity to the harness recall from 3 years ago I expected them to cover it. (I had the harness rewired with the new harness as a part of that recall.) Volkswagen told me that they would not cover the cost of the diagnosis or repairs due to the age of the vehicle. Case # [xxx]. I have concerns because I know this is a bigger issue and not just a problem with my car. I have provided some screen prints of other Volkswagen owners complaining of the same problems. Several drivers have been in accidents where the airbags did not deploy. Drivers are concerned about the airbag not deploying during an accident and of the air bag deploying while driving. I also have the same concerns and I believe that this issue should be investigated as a design flaw / defect that could lead to a larger safety recall. If Volkswagen is to fix the issue with the same parts will the issues continue to persist" this is deeply concerning, especially when an employee at huntersville North Carolina informed me that parts and labor are only covered under warranty for one year after the repairs. Will I be paying for this same repair over and over again" your urgent attention and response is expected. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Charlotte, NC, USA

problem #8

Apr 092014

Passat 6-cyl

  • 24,721 miles
On 4/92014 the air-bag warning light came on when I started the car. Manual states that this indicates the air bags may not deploy when they should but that they might deploy randomly while the car was driven.I took the car to open road VW in manhattan a VW dealership & service facility where they found "fault 2513" for seatbelt sensor and replaced it under the certified pre-owned warranty with which the car was sold. Open road VW stated that this repair was covered under their 1 year warranty on parts & labor as well as VW's cpo warranty. On 5/14/2014 (mileage 25,280), the airbag warning light came on again. Again I took it to open road VW. They found a fault for the passenger's seat belt force recognition sensor G453. Found defective buckle and replaced it.this repair was covered only by VW's cpo warranty as, the service rep said it involved a different part than the first repair and was therefore not covered by the parts & labor warranty provided by the dealer. On 6/23/2014, airbag warning light came on again. Found 1 fault N200 for resistance too low, replaced connectors for both front seats., charged $50 deductible as, again, this was a different repair than the last. I contacted VW of America's customer care and they said I would hear from a supervisor. The supervisor E-mailed that she would call me today, June 30, but I have received no call. On 6/28/2014 airbag warning light came on again at 10:pm could not take it the dealership on Sunday because it is closed, but wrote to the supervisor on Sunday. Called VW customer care this morning. Said supervisor would call me, but also that my cpo warranty had expired at midnight June 29, 2014. As this is an ongoing problem that began in April I expect it to be covered. It seems possible that this recurrent issue with the airbag warning light may indicate a potential danger to me and other owners of this vehicle.

- Bronx, NY, USA

problem #7

Mar 122014

Passat

  • 97,000 miles
Air bag fault light came on in the car, Volkswagen dealer says airbag needs replaced and we have to pay for it, wondering why when its never been used/ in a wreck?

- Hinesville, GA, USA

problem #6

Oct 102013

Passat 4-cyl

  • 72,000 miles
The airbag default light warning is on on the dash board. I was told by Volkswagen dealer that the airbag is defective and needes to be repaired, they said that it was never been recalled. I am just wondering if there is any previous recall for that or are there many people complaining about this problem. When the problem started, the vehicle has only 72000 miles. Also I noticed that most Volkswagen repairs need to be done by the dealer ( it's kind of monopoly).

- Nashua, NH, USA

problem #5

Nov 152013

Passat

  • 62,000 miles
The contact owns a 2007 Volkswagen Passat. The contact stated that the air bag fault warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure. The failure mileage was 62,000.

- New Orleans, LA, USA

problem #4

Oct 302012

Passat 6-cyl

  • 104,547 miles
We purchased our 2007 Passat 3.6L 4-motion wagon and had issues with the airbags from day 1 (literally), and had the dealership replace the sensors under both seats within the first three days. Within a month, we began having issues with the tire pressure monitoring system. New tires fixed the TPMS issue for about a week, then we began having issues again. A year after we bought the car, my wife had an accident (rear-ended someone), and the airbag did not deploy. We had to have the entire front-end repaired - $10,237 worth of repairs. After the repairs were completed, there was so much external noise than there was before the accident. Over the next 8 months, we began having issues with the check engine light coming on (and staying on). When the car shut off one day, right in the middle of (busy) traffic, I took it back to the repair shop to have them look at it. They took our 2007 Passat to the VW dealership, which made a blanket statement that none of the existing issues were related to the wreck. Therefore, the repair shop would not do anything more to fix the car, and since the car was no longer under warranty, the dealership would not cover the repairs either. On October 29, 2012, 14 months after the accident, the check engine light came on again, as it had many times before. However, on October 30, 2012, the engine died completely. We've since discovered that the bearings are completely gone and were told it will cost us $7,000 to replace the engine. But that still doesn't include repairs to the previously existing issues with the tpsm or the airbag.

- Winston-Salem, NC, USA

problem #3

Mar 112012

Passat

  • 75,000 miles
The contact owns a 2007 Volkswagen Passat. The contact was driving 50 mph and crashed into the rear end of another vehicle. The air bags failed to deploy and the vehicle was destroyed. One passenger sustained injuries to the head, neck, back and chest. The police were contacted and a report was filed. The manufacturer was made aware of the failure. The failure and the current mileages were 75,000.

- Sarasota, FL, USA

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