Electrical problems from day one - constantly a new light on that never stayed on. Driver's airbag issue that VW says is an electrical problem under the driver's seat - a few hundred dollars to fix a few months ago, the check engine light came on and VW charged us to run a diagnostic test that came back with 12 failure codes, the two most severe being intake runner motor and high pressure pump. Then, not long after, the car literally shut down on the highway and we could hardly get to the side of the road (mind you no prior warning lights were present). The only one that came on for a split second was the epc (electronic power control) light before the car shut off. The vehicle had to be towed to VW dealer who after investigating the problem, said that the engine was shot. And, I almost forgot to mention that the air hasn't worked for 2 summers. VW claims that this is because a bad compressor was put in the Passats. $1800 to fix. These issues are completely unacceptable and we don't think any of the above problems should be our responsibility to pay. VW needs to step up and take responsibility for their faulty engineering.

- Godfrey, IL, USA

A/C was not cooling as normal then the A/C was not cooling at all. The day the A/C system failed I was driving on the highway at the speed of 70 miles per hour and it was raining heavily. All windows to the vehicle fogged to the point where I had no visibility. I pulled over to the emergency lane. I had to wait for the storm to pass to open my windows and be able to see through all windows. I drove the car home and made an appointment with a VW service shop the next day. The shop checked the A/C system for refrigerant and found that it was contaminated. They vacuum/drained the system, refilled it with new refrigerant, and replaced the temperature sensor for the A/C system. The A/C was working as normal for two months then without warning my A/C system was not cooling at all. I took it back the next day to VW service. They found that the A/C compressor shaft was seized to the compressor housing. To repair it they had to replace the compressor, expansion valve, and condenser. They also cleaned to A/C lines, vacuumed the system and refilled it with refrigerant after putting all the parts together.I was without a vehicle for a week. Till this day my A/C system is not working properly. For example, I drive the car one day, the A/C works and normal, and the next day it does not cool at all. It works at random times. To add, the same time my A/C was broken my air bag warning light came on. VW checked it and found that the front passenger side igniter had too much resistance. To fix it they removed the front passenger seat and bypassed the front passenger side airbag plug. Then they checked the seat harness and reinstalled the seat. My air bag warning light is on again. Moreover, the sunvisors lights didn't work, shift knob was corroded, the rubber seal to the satellite antenna rotted away, and both tail lights on the interior started to burn and look melted. All was replaced under warranty. Good for that because I couldn't have been able to pay for all the repair costs.

- Hialeah, FL, USA