10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 51,679 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The vehicle has issues with the fuel pump, intake & cylinders. I was able to change the fuel pump but noticed online the vehicle has been recalled for these same issues. When turning the car on and driving it turns off and hardening the steering wheel
- Riverside, CA, USA
Bought this at a used car dealership. Within two days, the epc light was coming on. When driving the car or when starting to push the gas pedal, the gas pedal has no response. It's as if the pedal is not working. We took it back to the dealership and had their mechanic look at it. They said it was a sensor. Said they fixed it. Within a week, the epc light came on again. This time, said it was the throttle body. They said they fixed it but within about 3 weeks, the pedal issue happened again. Luckily, we have stayed on local roads 40 mph max but when the car doesn't go when it is supposed to, I'm expecting to get rearended. We brought this to our mechanic and $1700 later, the car is still doing the same thing. The epc light is on and the car is not going when you press the gas pedal. The cpu has been switched out and the accelerator pedal has been replaced. How much money do we dump in this? this seems to be a common issue from what I am reading on the internet.
- Point Pleasant Borough, NJ, USA
The steering wheel lock was defective on my 2009 Volkswagen Passat. The vehicle had less than 35000 miles on it. This is a safety issue. The steering wheel locked up on several different occasions while I was trying to take the vehicle out of the garage. The steering wheel lock also caused the vehicle to stall. In addition, it could cause the vehicle to shake while it is being driven. Volkswagen usa admitted that this part is an issue. They issued several technical service bulletins about the steering wheel column lock. Several other makes and models of Volkswagen were recalled as a result of this issue. I am seeking judgement from Volkswagen in the amount of $588.91, which is the cost of repair. Volkswagen refuses to pay for the safety issue because the car only had a 3 yr warranty. I will never purchase another Volkswagen ever. They are not willing to work with the consumer. The vehicle has been repaired by a Volkswagen dealer on 12/28/2018.
- North Catasauqua, PA, USA
Drained my battery all time, turned off in middle the I driving it. For couple months I been experience this situation. First I was came back for work, I was in mays landing area, I was waiting for the light change, when my cart turned off. After several minutes turned on again, I drove for 10 minutes and again turning off. I bought a new battery, my car worked perfectly for 3 day, I was in my job ready to came home when my car never start again.
- Mays Landing, NJ, USA
There is an interruption in electrical power to the fuel pump control module. This resulting in the fuel pump running continuously, resulting in a drained battery and cause a loss of motive power while the vehicle is in motion, this happened today on highway and almost I was going to have a fatal accident. Us. VW and the delar are not taking any action at that regard, they stated today that I pay to the repair and they will emberse me later. Pleas note that there is a recall on the fuel pump control module to solve that issue. Safety risk
- Cary, NC, USA
On 11/15/11 @33,125 miles when accelerating intermittently shift into neutral correct back to drive "could not be replicated" by VW service. Then, car started to become "hesitant" on acceleration from a stop or when on driving. 1/16/12, hesitation more frequent; VW service took a short drive, could not replicate "it's not an issue unless mil" (recommended new wiper blades). 3/6/12, @ 41,117 miles, continued to intermittently hesitate/wanted to stall/ neutral" no engine light (mil); 3/14/12 @ 41,595 miles, left headlight bulb replaced. 6/7/12, while in traffic on expressway approximate speed was 20mph, car hesitated to move with flow of traffic then immediately after hesitation, 2 things occurred @same time, I was rear-ended & engine light (mil) came on. Then car hesitated as I went to pull over. Mil went off then flickered on. I called VW service the mil was off & was told that rear-ended caused the flicker. Mil cont to intermittently go on & off. On 6/30/12 @47,098 miles, mil on steering locked up car hesitating; VW service was informed that auto body shop stated obd car misfiring; replaced L headlight again-car passed inspection. On 7/12/12 @ 48347 miles, mil VW swapped wires again; mil, hesitation while driving, & shifting issue still intermittent; 3/2/13@ 64070 miles mil on L headlight bulb replaced; 3/30/13 mil replace spark plugs; 4/15/13 @ 65,689 mil ignition coil manifold fuel injectors replaced; returned 4/16/13 hesitation rebreather corrected; safety inspection mil on forced car to passed. Mil stays on still hesitates @78,942 water pump; @79000 car hesitating stalling mil intake valve fuel injector need cleaning - L headlight again; @91,195, left headlight replaced vehicle ret to me by VW with mil & steering lock lights on refused to repair 100,191 miles mil still on 107,290 VW forced fail safety inspection mil came on &has never gone off
- Bridgewater, MA, USA
- Sarasota, FL, USA