10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Jun 012010

Passat

  • 0 miles
I recently purchased a 2010 VW Passat which has a chrome bezel around the shifter. The chrome bezel reflects light into the driver's eyes when the sun is directly over head blinding the driver during vehicle operation. I contacted the VW help desk about 10 days and filed a complaint. I received a phone call from VW yesterday and they told me not enough people have complained about this problem. I have also contacted the dealership who seemed to be pretty receptive in getting this matter resolved. They ordered a new black on black shifter which was the only other replacement part and it is the same one that I currently have. Please contact me for I have several photos which demonstrate this potentially deadly design flaw.

- Mclean , VA, USA