The contact's daughter owns a 2010 Volkswagen Passat. The contact stated that her daughter had her fuel pump replaced on five separate occasions. After the most recent failure, the contact had the vehicle towed to schumacher Volkswagen of West palm beach (3001 okeechobee blvd, West palm beach, fl 33409) where three recall repairs were performed on the vehicle; NHTSA campaign numbers: 15V483000 (air bags), 17V509000 (fuel system, gasoline), and 18V148000 (air bags). Despite the recall repairs, the contact was informed that the fuel pump was defective and given an estimate for the repair. The contact's daughter then towed the vehicle to an independent mechanic where the mechanic informed her that an unknown part near the steering column fractured and that the air bag warning light was illuminated. Due to the discovery, the contact had the vehicle towed backed to the dealer and was given an estimate for the repair of the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

- Palm Springs, FL, USA

I just brought my 2010 VW Passat to the dealer to investigate why my gas take has trouble filling. They told me that the vent system in the tank failed and that I would need to replace the whole tank to fix it. This car is only 4 years old and the tank should not have failed. I'm not sure if it's also a safety issue if I keep driving it. I also believe that this should be the responsibility of VW.

- Franklin, MA, USA

Incorrect fuel tank installed from factory.

- East Elmhurst, NY, USA

I wanted to replace the fuel cap for my 2010 VW Passat. I ordered part number 3C0201550N which belongs to my vehicle. The fuel cap does not fit. I looked at the cap that is installed on the vehicle and got part number 1J0-201-553 off the fuel cap that is on the car. I contacted a VW dealership parts department and they told me that this part 1J0-201-553 is for a VW golf or a VW jetta and is for a diesel engine car. I do not have a diesel engine I have a gasoline engine. I called VW customer service about this problem because I am worried that this could be a safety issue and they didn't understand what I was telling them. I am worried that the fuel tank and or the pipe that leads to the fuel tank is not properly installed or the incorrect one for the vehicle and Volkswagen does not seem to be worried about the safety of me or others that might have the same issue.

- East Elmhurst, NY, USA