7.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
75,850 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (1 reports)
  2. replace clock spring with a new unit (1 reports)
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problem #2

Aug 122017

Passat SEL 2.5L

  • Automatic transmission
  • 41,648 miles

After Takata airbag recall repair my airbag light comes on and my steering wheel controls stopped working.

Dealer says they can "check it" for $80. Just. Wow

- Mac M., Toledo, OH, US

problem #1

Feb 142018

Passat S 2.5L L5

  • Automatic transmission
  • 110,000 miles

After having the airbag replaced at Suntrup Volkswagen in St.louis,Mo I started to receive an airbag malfunction light and the horn and other steering wheel controls failed to work. I returned to the dealer and they of course said that

the recalls they performed did not require them to remove the steering wheel so nothing they did would cause this.

I wonder how then did they inspect the clock spring for debris as stated in the recall notice with out removing the steering wheel or did they just say they did it and really did not? I will repair it this weekend and take a video of the procedure to see if they in fact did perform the inspection or if they fraudulently signed it off as completed and collected the money from VW ! Stay tuned for further details.

- Tim B., Belgrade, US