1.3

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
136,250 miles

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problem #4

Apr 012023

Passat

  • 120,000 miles
The contact owns a 2012 Volkswagen Passat. The contact stated that while turning the steering wheel in either direction, there was a clicking sound was coming from the steering column. Additionally, while operating the vehicle, the air bag warning light remained illuminated, with the cruise control feature inoperable. The vehicle was taken to the local dealer who diagnosed that the clockspring was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated that the failure was repaired on two previous occasions. The manufacturer was not yet notified of the failure. The failure mileage was 120,000.

- Glendora, NJ, USA

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problem #3

May 252022

Passat

  • miles
This car has had the clock spring recall fixed a few years ago. The replaced part has since failed (confirmed by the same dealership that replaced it). Dealership indicates this is a free warranty repair but Volkswagen has had this part on backorder for 3 months now since I've had it looked at. How are they getting away with a recall part on backorder for such an extended period of time?

- Chesapeake, VA, USA

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problem #2

Nov 062021

Passat

  • 275,000 miles
The contact owns a 2012 Volkswagen Passat. The contact stated while reversing out of a parking space at approximately 3 MPH and turning the steering wheel, she heard a loud clicking noise coming from the wheel. The contact stated that the air bag warning light illuminated along with an error: air bag message on the instrument panel. Additionally, the contact stated that the horn ceased functioning. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the clockspring needed to be replaced. The contact was advised by the dealer that the clockspring was on back order. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 275,000.

- Shickshinny, PA, USA

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problem #1

Dec 192018

Passat

  • 150,000 miles
The contact owns a 2012 Volkswagen Passat. The contact took the vehicle to lakeland Volkswagen (located at 209 S lake parker ave, lakeland, fl 33801, (863) 804-6160) to be repaired per NHTSA campaign number: 15V483000 (air bags). After the repair, the air bag warning indicator remained illuminated, the horn was inoperable, and the steering wheel controls were inoperable. The dealer stated that the failure could be due to the clockspring. The manufacturer was not notified. The vehicle was not repaired. The approximate failure mileage was 150,000.

- Lakeland, FL, USA

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