definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
27,456 miles

About These NHTSA Complaints:

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problem #10

Aug 012020


  • 10,000 miles
Hello I purchase my Passat 2013 last year in December it never gave me a problem but the engine light came on an it wouldn go off than the all kind of different symbols came across my dashboard so I took it to the mechanic they say I need new glow pipes so I got new glow pipes after they got replaced my car still wouldn't work so they sayed I needed a turbo actuator brought the turbo actuator an the mechanic change it my car still wouldn't work it wouldn't pick up speed or nothing the lights on the dashboard has been rested several different times still wouldn't go away so I call a another mechanic to get a second opinion and he told me it was a electric problem that my car was holding to much heat after changing everything my car been parked for 3months an I'm so sad I love my car but I see that they have a recall on my car and the problem I'm experiencing so basically all the money I spend trying to get it fixed was a waste of money and time but im grateful I'm ok and my car didn't blow up while me and my babies were in it crossing the bridge it was smoking so bad from the back than it started smoking from under the hood after again everything was fix an replaced that when we learn it was a electrical problem and I wasn't going to be able to drive anymore also I try to check the box for the electrical, an engine as well sorry about my complaint I truly love my VW Passat I have a VW tourge also VW or my favorite cars look forward to talking to someone soon

- Las Vegas, NV, USA

problem #9

Dec 142018


  • miles
My 2013 VW Passat 3.6 sel lacks a elec stability control switch on the vehicle. As a result, the traction is terrible on this vehicle in rain, snow, and sleet. The engine has a knocking noise, even though I service the vehicle at VW every 10,000 miles as required in the owner's manual. This vehicle has major electrical problems, such as the seat belt light illuminating, and I lose tension in my driver seat belt. That is a huge safety flaw for this $40,000 vehicle.

- Battleboro, NC, USA

problem #8

Jul 302018


  • 20,000 miles
Pulling out of driveway epc light comes on. Total loss of power and engine speed set to 1800rpm in "safe mode" no one knows exactly what is wrong. Mechanics cannot ttell me what is wrong. Dealership VW has no idea and want to start replacing items in descriminately and I don't have that kind of money to throw around and besides. The people that built the car can't figure it out. This is a huge safety issue. Computer faults and shuts down the power at hiway speeds and sometimes car stalls out. This is very dangerous and happening to hundreds maybe thousands of people I'm reading online and talking with other owners.

- Lenexa, KS, USA

problem #7

Jul 012018


  • 83,000 miles
There was a recall on clockspring, and the repair was a clockspring cover that was repaired on my vehicle in March of 2016. July 2018 my clockspring had to be completely replaced costing $650. There was also an airbag recall that caused my horn to stop working, airbag light to come on, at the same exact time the clockspring stopped working. I took my vehicle to a dealership 2 days ago to have the clockspring looked at and the recall on the airbag repaired. The dealership informed me that I would have to purchase a new clockspring because only the cover was considered a recall, however obvioiusly this was not a sufficient clockspring repair.

- Decatur, GA, USA

problem #6

Apr 132018


  • 40,961 miles
My vehicle was a part of the vehicles that had the clockspring recall. I took it to a VW dealership to have the recall fixed and exactly one year after they 'fixed' the clockspring, it ceased to work again. Now the airbag warning light is on, the horn does not work, and neither do any of the steering wheel controls. VW refuses to fix the issue without a charge of upwards of $500, stating that because it is not apart of the initial recall it is not their responsibility.

- Yuba City, CA, USA

problem #5

Nov 142016


  • 42,500 miles
The wire harness burned through installation reaching to compressor

- Houston, TX, USA

problem #4

Apr 152016


  • miles
Bought car from atlanta luxury motors of union city Georgia and they say they can sell car with recalls if there is no fix status.the air bags sound as if they want to jump out.

- Fairburn, GA, USA

problem #3

Feb 022015


  • 43,000 miles
This is my third complaint about this vehicle. During the August flooding, while driving home from work and passing through some water piles my car lost the bottom engine cover, lower grill broke, got them replaced no problem. Winter comes and when it gets cold front door freezes shut, remote start barely works only when it wants too. Also no problem. We got out first winter storm thank god I had put new tires before this. However driving home some areas had a bit of snow first I get stuck and cant turn off traction control. Then my lower grill breaks again. Is the grill made out of water bottle plastic. If every time there is a storm I need to spend 250 dollars on a lower grill that is just a wonderful car expense. You try and trade in the car and the value just dropped. This is my first and last VW. Horrible quality that a bumper can't with stand some accumulation of snow. I will file a complaint with VW as well, lets hope they do something about it. Plus they still did not correct the navigation and bluetooth issue.

- Dearborn, MI, USA

problem #2

Dec 102014

Passat 4WD 4-cyl

  • 35,000 miles
I feel there is a safety issue with my 2013 Volkswagen Passat. There is know way to bypass the electronic traction control. Every other car I've owned including my 2005 Passat has a button that allow you to bypass the traction control. The Passat is designed to shut the engine down when the tires begin to spin. This may help a novice driver or be helpful in the rain, but when your in the snow or ice and on a hill or incline it is dangerous to have the engine cut off and leave you stopped. It is almost impossible to get traction on a hill or to get any momentum when the car shuts the engine down when the tires spin. This leaves you at a stand still and vulnerable to cars or trucks behind you. The Passat should be designed to bypass the traction control under these circumstances, so you can spin the tires to get momentum, so you can at least move off the roadway. It is necessary to spin the tires under certain circumstances so at least you can move the car to a safe location. I would hate to see someone get hurt because the Passat becomes immobile when the tires spin.

- Hopewell Jct, NY, USA

problem #1

Jan 012013

Passat 4-cyl Diesel

  • 100 miles
Our new 2013 tdi Passat, from day one has had the issue of intermittently dragging, pulling crunching noise coasting through a corner in the front left wheel. It varies from a soft tug and crunch noise, to so hard it pulls you into oncoming traffic! it seems to be while maintaining speed or coasting, never while braking. After about 3-4th time into the service department and everything checking out fine, we finally got them to come up and ride with me on our road. (we do live on a mountain road that is a posted 55mph with some 40mph curves) the car did it and the service manager said, "hmmm." He said its their top of the line car and thinks its the stability control system. I asked if it was only in the front left wheel" he said "no." I asked how come it drags and pulls the front left no matter if it's a left or right turn, and is it supposed to do it so hard some times that it pulls you into oncoming traffic" he said "no."he said it sounds like a systems issue because we have known other people that have taken their tdi's in for this exact same issue so it's not just a sensor in this particular car. We called 3 days later to see if they had a resolve and they said the car is "fine and functioning normal, that I took the corner 8 mph too fast and the car did it's job"!! I am concerned for my family's safety as we have stated numerous times and given them every opportunity to address this and yet to no avail. This car does this everyday. It's not normal to say to your spouse that if I'm involved in an accident on our road, especially a head-on, it was the front left wheel that did it. These cars have a safety defect in this system and I want everyone to know. I don't know where to go from here.

- Foresthill, CA, USA