10.0
really awful- Crashes / Fires:
- 4 / 3
- Injuries / Deaths:
- 0 / 2
- Average Mileage:
- 54,597 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On 11/9/14 the turbo failed on my 2013 VW Passat with the tdi diesel engine. VW knows they are having a serious issue with their turbos on the tdi engine (europe currently has a class action law suit against them). In August I received a letter in the mail from VW extending my warranty on the turbo to 10 years/120000 miles. They are simply waiting for the turbos to fail rather than replacing them on all 2012 & 2013 Passats. This is a serious safety concern, when the turbo fails you loose all engine power (ie. GM ignition recall). This is an extremely dangerous position for VW to put its customers in who don't have the knowledge of what to do in a situation when you loose engine power at highway speeds. Mine did just that, it failed on the highway resulting in no power. I would like to see VW recall these turbos and replace them in all the affected cars before it causes a fatality.
- Bristol , RI, USA
While starting from a stop sign, vehicle seemed to have low power. Vehicle would accelerate, but very slowly. A few miles later, I had to stop for another car that had stopped to turn left into a driveway. When I attempt to accelerate after that car had turned, I had no power (vehicle was still running). I was able to coast to the side of the road, but a vehicle coming up from behind me had to brake quickly to avoid hitting my car from behind. I had the car towed to the dealer, which confirmed a failure of the turbocharger system and then replaced the turbocharger under warranty. Replacement of turbocharger appears to have fixed the problem.
- Penn Yan, NY, USA
Turbocharger failed. Dealer is fixing under warranty. Dealer stated that there have been enough turbocharger failures on the diesel tdi that they are now stocking all turbo parts for repair.
- White Hall, MD, USA
- Bonita Springs, FL, USA