10.0

really awful
Crashes / Fires:
21 / 0
Injuries / Deaths:
18 / 0
Average Mileage:
21,837 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2013 Volkswagen Passat:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #139

Jan 012016

Passat

  • miles
This recall is years old. I have owned this car for quite a while. It has been on the takata airbag replacement list for a long time. My daughter drives this car and I am fearful of her getting into an accident and suffering undue injury because of this recall that has not been rectified. I have called the dealer. They offer no help.

- Weldon Spring, MO, USA

problem #138

Mar 312016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Racine, WI, USA

problem #137

Dec 282016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Valley Village, CA, USA

problem #136

Feb 092016

Passat

  • miles
Takata recall: "recall incomplete. Remedy not yet available". on December 27, 2016, called dealer about airbag error message on dash. Was told there was still no fix, but to bring the car in to see why the error message. Paying for a car that is unsafe to drive. Recall notice dated February 9, 2016. NHTSA recall number 16V078 manufacturer recall number 69M9

- Aurora, CO, USA

problem #135

Mar 152016

Passat 5-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received a recall notice for NHTSA campaign number: 16V078000 (air bags). The contact stated that the parts needed for the recall remedy were still not available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/31/2017 updated 032/06/17

- Utica, NY, USA

problem #134

Aug 172016

Passat

  • 2,056 miles
The contact owns a 2013 Volkswagen Passat. The contact leased the vehicle for five months and later purchased it from the dealer. The dealer advised the contact that there were no recalls. When the dealer stated there was a clock spring recall, they never disclosed that it was associated with the air bag. The contact called the dealer and stated that nothing could be done after she signed the contract. The contact stated that the vehicle was parked in the garage until the dealer disclosed the air bag recall was related to the vehicle. The VIN was unknown. The failure mileage was 2,056.

- Manchester, NJ, USA

problem #133

Dec 172016

Passat

  • miles
Takata recall there is still no remedy for the airbag it has been almost one year and I am driving around with a car that is unsafe.

- Nyack, NY, USA

problem #132

Feb 012016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact stated that the recall notice for NHTSA campaign number: 16V078000 (air bags) was received in February of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Morgantown, WV, USA

problem #131

Dec 152016

Passat

  • 73,000 miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer for a clicking noise in the steering wheel. The contact was informed that the clock spring cover needed to be replaced. The vehicle was repaired twice, but the issue recurred. The manufacturer was not made aware of the issue. The approximate failure mileage was 73,000. VIN tool confirms parts not available.

- Hyannis, MA, USA

problem #130

Dec 152016

Passat

  • 65,000 miles
Takata recall

- Gurnee, IL, USA

problem #129

Feb 022016

Passat

  • miles
Takata recall: My car is currently under the takata recall, driver airbag being affected and I have yet to receive any information from the manufacturer in regards to replacing this defect. It was sent out in February 2016 and I never received notice that my car had a recall. I found out from a family member whom also has the same recall. I would like to be made aware of when a replacement for this defect will be available or to be provided with buyback options on this vehicle, as it is very unsafe to drive with this defect.

- Cumming, GA, USA

problem #128

Jan 042016

Passat

  • miles
Takata recall: Daughter drive car to college. Received recall 1yr ago from 12-12-16 still no air bags available at dealer. How long do we have to wait to fix this car. Does someone have to die in my car first?

- Severna Park, MD, USA

problem #127

Dec 092014

Passat

  • miles
Takata recall hasn't been repaired yet. It has been a very long time.

- Miami, FL, USA

problem #126

Apr 012016

Passat 4-cyl

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/25/2017 updated 01/26/17.

- Livingston, NJ, USA

problem #125

Mar 022016

Passat

  • miles
Takata recall. As reported by takata, in the event of an inflator rupture, metal fragments could pass through the airbag cushion material, which may result in serious injury or death to vehicle occupants. There hasn't been any remedy or repair to this and there hasn't been any compensation or replacement of the vehicle which is only fair to ask. I am worried that something might happen and it would be too late to do anything about it. As a company manufacturing it, VW should provide us the sense of safety and protection. Also I live in ca, which is state that falls in zone a states with high temperature cycling and humidity and falls into a more risky group. So I need to feel secure in some way and VW is responsible for it.

- San Francisco, CA, USA

problem #124

Feb 082016

Passat

  • 15,000 miles
Takata recall as of November 23, 2016 no fix was offered by VW dealer

- Laguna Woods, CA, USA

problem #123

Nov 212016

Passat

  • miles
Takata recall: My dealership, Volkswagen bridgewater NJ, has not had the parts to repair the recall nor have they remedied it either. I have called multiple times expressing my concern driving the vehicle and they have not made the situation right. I am unsure how to proceed.

- Somerville, NJ, USA

problem #122

Feb 032016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Benicia, CA, USA

problem #121

Nov 172016

Passat

  • miles
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Delray Beach, FL, USA

problem #120

Mar 062016

Passat

  • miles
I am having airbag light on of my dashboard. I am always having the suspect about airbag will work or not if required. I contact VW services center that they can't help. VW recall website says it is not available from last February 2016. Do I still use the car or not? I have only 1 car for the basic commute to work. I followed up multiple times with VW. But there is no movement to address this problem.

- Hillsboro, OR, USA

Read the next 20 complaints »