The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was referred by the dealer to the NHTSA Hotline for assistance. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- La Porte, IN, USA

We just purchased this vehicle for my daughter and when I called the manufacturer about scheduling to perform Recall # 24V834 they said the parts were on back order. I asked when they may have the parts and they claimed they didn't know, but the recall wasn't something I would have to worry about unless the air bag light came on. I asked what if in an accident and the air bag deploys would it cause harm and they said it wouldn't. I am not so sure considering the safety risk was an inflator explosion that may result in sharp metal fragments striking the driver or occupants resulting in serious injury or death. The manufacturer claimed that they type the recalls up in a scary way to scare you into getting the recall done. This is not enough for me when it comes to my young daughter or any passengers safety in the car. I contacted the VW dealer in Fate TX and that is the best place for us to get the recall done. I am requesting that something to be done to expedite this part or parts for my daughters vehicle to get this recall completed in a timely manner before something bad happens. Thank you!

- Rockwall, TX, USA

Have not had the recall addressed

- Florissant , MO, USA

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Abilene, TX, USA

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and informed the contact that the part was currently on back order. The contact had not experienced a failure. Parts distribution disconnect.

- El Paso, TX, USA

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that several dealers were contacted, and the contact was informed that the parts were no longer available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Columbus, OH, USA

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Monrovia, CA, USA

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Auburn, CA, USA

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Redding, CA, USA

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several local dealers were contacted; however, the contact was informed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Staten Island, NY, USA

In April 2025, my 2013 Volkswagen Passat developed serious issues: the steering wheel cover is lifted, horn and steering wheel controls stopped working, lights malfunctioned, and now the vehicle will not start. It also has an open Takata airbag recall with no parts available until -??after june-?? I contacted the dealership by phone and Spoke to Lykoto at Molle dealership in Kansas City. they have refused to provide a tow or a loaner vehicle. Due to this I have not had an in-person inspection. I no longer feel safe driving the car. The Manufacturer has been notified of this via email due to their services being closed on the weekends but will contact over the phone Monday morning. Symptoms worsened over months and the no-start issue appeared recently. Will be taking to a private mechanic asap to have the no-start issue confirmed.

- Kansas City, MO, USA

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and an appointment was scheduled; however, the contact was informed that parts would not be available until the second quarter of 2025. The contact contacted another dealer, Ourisman Volkswagen of Laurel (3371 Laurel Fort Meade Rd Suite B, Laurel, MD 20724) and was informed that parts could not be ordered until June 2025. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Bowie, MD, USA

Drivers side front airball open recall due to potential for metal fragments to hit the driver. VW dealers and corporate have been unable to source the parts for the recall in a timely manner. The VW dealers have started that they have no ETA on replacement parts and are unable to order them currently. VW corporate has stated that there is no stop drive initiative and to still drive the vehicle. They are refusing to take responsibility for the potential consequences this recall could have on the driver of the vehicle.

- Yucca Valley , CA, USA

The contact owns a 2013 Volkswagen Passat. The contact was notified of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Pacific, MO, USA

The contact owns a 2013 Volkswagen Passat. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 121,000. Parts distribution disconnect.

- Columbus, GA, USA

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and several unknown dealers were contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Crescent, PA, USA

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Middletown, CT, USA

Failed clock spring. Airbag light was present and a rattling noise, when turning, was noticed. Less than 72 hours later, the buttons on the steering wheel, including horn, stopped working, and a louder crack/pop was heard.

- Cambridge, MA, USA

The contact owns a 2013 Volkswagen Passat. The contact stated that he received notice of NHTSA Campaign Number: 24V834000 (Air Bags) in January of 2025. The dealer was contacted on February 11, 2025, to schedule the recall repair appointment and was informed that the parts would be ordered. The contact called back on March 20, 2025, and was informed that the parts order was cancelled due to the tariffs on Canada, and to call back in May of 2025. The manufacturer was contacted through the website's Live chat, where the contact informed them of the information provided by the dealer. The contact was provided with no assistance and was redirected back to the dealer for parts information. Parts distribution disconnect.

- Lawrenceville, GA, USA

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Miami Beach, FL, USA