definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
38,988 miles

About These NHTSA Complaints:

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problem #8

Sep 192020


  • 60,000 miles
2014 Passat with continetal contipro tires. My rear tire sidewall blew on highway. With 60K miles. I tracked my path did not find any debris that could have cause the blow out. Ive seen many conplaints about this tire for same thing. They should be checked we dont want Firestone part 2

- York, PA, USA

problem #7

Apr 252020


  • 76,000 miles
Car dealer claimed they had fixed all necessary repairs to car that I had said were needed prior to me purchasing. The indicator lights went off as soon as car got moving. Contacted auto dealer who said they would take it back in and get it taken care of. Then refused to work on car, told me to take it to mechanic near me and send them the information to have it covered. Then refused to pay for repairs to car. Due to their incorporation and refusals nearly resulted in accident when car tire blew out while driving through town. Car was going at low enough speed to stop before more damages could take place. Now dealer refusing to even talk to me.

- Tooele, UT, USA

problem #6

Nov 222019


  • 126,000 miles
No air bag detected in the car

- Barrie, AZ, USA

problem #5

Aug 212017


  • miles
I've had my 2013 Volkswagen Passat 3.6 sel premium since 6/2017, and I have bought 2 sets of VW wheel center caps, because they keep failing off. It's quite obvious this is a manufacturer's defect with Volkswagen. This is an expensive vehicle, and Volkswagen should do a better job at engineering parts that don't fall off of the car. These wheel caps are roughly $26 at Volkswagen before tax.

- Nashville, NC, USA

problem #4

Jul 082015


  • 49,319 miles
Roughly 2 weeks ago, our Passat starting having increased noise at higher speeds, typically highway speeds. I took the car into the dealership to have it looked at and they determined that the wheel bearing was bad. It seems very unusual to have a bad wheel bearing, particularly with a sedan, go bad at such low mileage.

- Walnut Creek, CA, USA

problem #3

Apr 012013


  • 12 miles
My first week with this car and the brakes start to make the nastiest sound. It was as if it had no brake pads. I immediately called the dealership and asked them what was wrong with the car I suspected the brakes from the start. I had to take it in and they checked their site and it reported that on this model and year the cars came with a defect in the brakes. They had to replace them with new ones. 2 months later it starts up again. The bad thing is that VW never admits to their faulty cars. They set me up with high payments and wont help me with any of my concerns. The car is nice no doubt about it but why would I want to stay with a faulty car and high payments? makes no sense!

- Whittier, CA, USA

problem #2

Jan 012013

Passat 4-cyl Diesel

  • 100 miles
Our new 2013 tdi Passat, from day one has had the issue of intermittently dragging, pulling crunching noise coasting through a corner in the front left wheel. It varies from a soft tug and crunch noise, to so hard it pulls you into oncoming traffic! it seems to be while maintaining speed or coasting, never while braking. After about 3-4th time into the service department and everything checking out fine, we finally got them to come up and ride with me on our road. (we do live on a mountain road that is a posted 55mph with some 40mph curves) the car did it and the service manager said, "hmmm." He said its their top of the line car and thinks its the stability control system. I asked if it was only in the front left wheel" he said "no." I asked how come it drags and pulls the front left no matter if it's a left or right turn, and is it supposed to do it so hard some times that it pulls you into oncoming traffic" he said "no."he said it sounds like a systems issue because we have known other people that have taken their tdi's in for this exact same issue so it's not just a sensor in this particular car. We called 3 days later to see if they had a resolve and they said the car is "fine and functioning normal, that I took the corner 8 mph too fast and the car did it's job"!! I am concerned for my family's safety as we have stated numerous times and given them every opportunity to address this and yet to no avail. This car does this everyday. It's not normal to say to your spouse that if I'm involved in an accident on our road, especially a head-on, it was the front left wheel that did it. These cars have a safety defect in this system and I want everyone to know. I don't know where to go from here.

- Foresthill, CA, USA

problem #1

Sep 022013

Passat 4-cyl Diesel

  • 470 miles
This car has an issue with stability above 65 mph. (yes they are inflated to proper pressure) I took a 550 mile trip right after I bought it and the car was extremely unstable at 65mph+ on all surfaces including: Smooth concrete, grooved concrete, old pavement, brand new pavement, pavement with no tire wear or tire grooves, in wind or no wind. The problem is when you try to keep the car in a straight line. It will not track straight. It will go left or right, but not straight. Had alignment checked and it was correct. The car also tends to drift to the right a little no matter if your on the down or upslope of the crest on the road. It is borderline dangerous because in traffic I found the car wanting to dart towards the left and right lane. If you don't constantly fight the steering every second, you will hit a car next to you. I highly suspect it is the 17" hankook tires that come on the car as many have reported the same problems with these tires and have had issues from being dangerous in snow and water to the wandering left and right when trying to drive straight. Some have even reported the sidewalls rupturing. This is an issue that puts me in fear for the safety of my family and I will be replacing the tires as soon as I can afford it. Hopefully more people will complain here instead of just on forums. I urge you to research these tires and the VW Passat forums and you will find tons of complaints about these tires. Another note: I have driven trucks, family sedans, sports cars, SUV's, Audi, VW, Mercedes, BMW, Ford, Chevy, Dodge, and I have never felt the steering refusing to stay on the center line until this car.

- Rapid City, SD, USA