I drive a 2013 VW Passat tdi SE. Yesterday, October 23, 2014, the sunroof exploded upward/outward for no apparent reason. The weather was not extremely hot or cold. We were on a "lonely" stretch of interstate 40 just East of winslow, AZ. This occurred late in the afternoon, not during the hot, middle of the day. No objects struck our car/sunroof, it just blew upward leaving a large hole in the glass.

- Greenbrier, AR, USA

While driving 65 mph on interstate in nice weather and low traffic the sunroof of my 2013 Volkswagen Passat exploded outwards creating a large hole 18" - 20". it was a loud gunshot type noise and some glass ended up on our faces and arms creating minor cuts. Most of the glass was blown outside the car and damaged the roof and trunk. When the explosion occurred the windows were closed and the sunroof was also closed and the air conditioner was on. We were not under any overpasses or near buildings or road debris. Dealership will not repair under warranty saying it is an outside force. VW customer care was difficult to reach and also denied the claim and I will have to file an insurance claim due to extent of damage.

- Bothell, WA, USA

While driving 65 mph and without warning the sunroof of my 2013 Volkswagen Passat exploded outwards, creating an approximately 18" hole. Some glass fell inside but the majority of the glass exited the car. The outside temperature was ~65 degrees, no other windows were open and the sunroof was fully closed; the interior cover of the sunroof was open. Neither the heat or air condition were on. I was not on my cell phone and the music volume was on low. I am the first owner of this car, having taken possession 87 days ago. The dealership will not accept culpability and has stated I would have to prove a factory defect led to the explosion of the sunroof. An internet search indicates the exploding sunroof is not an unheard of problem. We continue to address this issue with the dealer but as of this moment, indications are they will expect our insurance to cover the costs of repair.

- San Antonio, TX, USA