4.6
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 23,186 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My steering wheel was affected, no horn, loss of air bags, locked trunk. Was diagnosed with clock spring problem (previously reported). These problems seemed to appear randomly and not all at once. Is under your forced recall, but was allowed to exclude certain vehicles"?" had to fix it for around $500. Not previously reported--on the way home--I no longer had a cruise control. VW charged me $143.50 just to diagnose it and tell me it would cost $720.97 to replace it. I have already replaced the air bag. Also, last year my car started spontaneously locking and relockting my car while driving.. I took it to VW. They said it needed replacing (without diagnosis). They couldn't work me in so I left. The problem just disappeared "?"
- Hawthorne, FL, USA
Car keeps randomly shutting off. Loses power while idling and difficult to start. Will lose power and cut off also while driving. Check engine light will not stay on or come on.
- Riverdale, GA, USA
Exactly 28 days after first breakdown had another exactly the same. See your previous report #10818720. Driving to work on highway 2014 VW Passat engine lights came on. Car can not go over 30mph & decreasing speed. Tow truck called, mechanic & dealership, rental car, & private insurance all again. Dealership stated chewed wires from squirrels & does not cover under warranty. 1st time $2,700. 2nd time $700. Learned of soy-based coating on wires. Local farmers & government grass cutter workers have chewed wires on their tractors also. Pleae investigate. Please recall. Please help.
- Hester, LA, USA
2014 Volkswagen Passat diesel. Ownership 1/1/2 yrs. Mileage 14,000. Driving to work could not go over 30mph. Dashboard light came on showing emission control monitor & pre glow. Thought it was due to colder weather. Had to be towed & at dealership now for repair. Complete breakdown. VW mechanic stating there is major damage due to a rodent or squirell problem. Stated the wiring is chewed up even in the headlights. I am the only car owner in the parish and in the neighborhood with this problem?? have warranty but VW said this is not covered under warranty. Had to get rental car. Waiting for state farm insurance adjuster to go to dealership. Help! please send a NHTSA rep to investigate and look at vehicle.
- Hester, LA, USA
I purchased a 2014 Volkswagen Passat tdi sel on 03-31-2014. I was driving it home when I went through a freeway interchange at highway speeds. The road was dry and other vehicles were going through the interchange at a speed faster than me. The electronic stability control (ESC) applied the brakes in such a way that it tried to straight my vehicle out into the turn, causing me to nearly hit the guard rail. I took my car in to the VW dealer the next morning and told them about the ESC issue and the fact the car pulled to the right (alignment issue). They checked it and found nothing and even said the alignment was fine. They said the ESC sounded normal to them. I've been driving the same roads for 20 years and I knew this wasn't normal. I made videos of the ESC car slowing me down below highway speeds around sweeping corners. I was taking my daughter home one day and a Ford Explorer nearly rear ended me. I've taken the car back two additional times, during which they corrected the alignment and fixed a trim panel that was falling down. The ESC they maintain is working perfectly. The funny thing is I also have a 2014 VW jetta tdi that never engages the ESC, though is equipped with the same system. I drove a 2014 VW cc as a loaner and the ESC never engaged. This system is going to kill someone if VW is allowed to tell consumers there isn't a problem with their programming or hardware.
- Lakeside, CA, USA
While going around a right corner at highway speeds on a dry day and other vehicles going much faster than my vehicle. The car applied the brakes in an aggressive manner in the opposing direction of the turn as if it wanted me to go straight I almost got into an accident with the vehicle in the left lane. I immediately contacted Volkswagen about the issue. I first brought the car in on 1/13/14 and was told no malfunctions found. I took the car in again on 2/15/14 and was told vehicle is operating as designed. I took the car in again on 3/14/14 to a different dealership and this time they found that the tires were set at 41.5 psi. The recommend pressure is 30psi. I was told that with higher psi the wheels would bounce and could loose traction. I never had to a air to any of my tires since purchase. During these occasion my vehicle has been in and out of the shop for a number of reason along with a squeaking suspension and backup camera issues and at not time no one noticed the additional 11 psi. After driving for a week it did the same thing again on 3/21/14 even after the tire pressure adjustment. I am schedule to bring the vehicle back to the dealer 3/27/14. All this time I'm left to drive this unsafe vehicle because Volkswagen wants to try again and fix the problems without giving me a loaner to avoid the lemon law of 30 out of use in Maryland. So far it's been 20days out of use because of the repairs.
- New Carrollton , MD, USA
- Raleigh, NC, USA