Takata recall: I work for the U.S. army in germany. I purchased my U.S. specification VW Passat through the military car sales program. When I received the recall notification for the airbags I booked an appointment with my local VW dealer to have the airbags replaced. We took the car for the appointment and was told by the dealership they could not replace the airbags of an american specification car. I had a german attorney call the dealership to try and find a way to have the problem resolved and was ultimately told it was impossible. The work around was to have a memorandum prepared when the time comes to ship the vehicle saying the defective auto will be repaired upon return to the U.S.. the problem with this is my job is here and I have no set date to return to the U.S.. my family is forced to drive a vehicle with airbags that can kill us. I can't trade or sell the vehicle because it has a known defect that I can't get repaired in germany. I need VW to fix this problem. At this point I would prefer they take the car back. The VW website has one little paragraph dealing with military members and the solution they provide does not help us because again, we do not have a return date. The 1-800# is always busy and VW germany believes it is quite incapable of having an airbag shipped from the U.S. to repair the vehicle. I do not want to drive this vehicle any longer and would appreciate assistance in getting the car returned to VW. Thank you for your time and attention.

- Apo, AE, USA

Takata recall: Dealer unable to remedy this safety recall.

- Ambler, PA, USA

Takata recalled airbags never fixed in 3 years I had my lease so they knowingly allowed me to drive me and my kids for 3 years in an unsafe car!!! the tdi deisel was also an issue and had electrical issues as well.

- Ladera Ranch, CA, USA

Airbag clock spring broke while I was driving. Why wasn't my vehicle covered under recall for the airbag clock spring recall number 15V483000? obviously more vehicles are affected. My airbag and instrument controls do not work now due to this safety issue.

- Virginia, MN, USA

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The platinum Volkswagen dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was invalid.

- Westbury, NY, USA

Takata recall. Nothing has happened as of yet. But, I have yet to receive notice of a remedy for this recall for our 2015 VW Passat.

- Radford, VA, USA

My airbag light is on because my airbag clock spring has torn, which has resulted in a loss of electrical connection to the driver's frontal air bag. The steering wheel makes a clicking noise when turning after the airbag light illuminated to indicate an electrical failure.

- Ravensdale, WA, USA

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Carmel, IN, USA

Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The burlington Volkswagen dealer stated that parts were not available. The manufacturer informed the contact that the recall was not active at the moment and they were on the waiting list for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Cinnaminson, NJ, USA

2014 Volkswagen Passat was diagnosed with failure of the steering wheel clock spring resulting in loss of function for airbag, horn, and steering wheel control buttons. Airbag light was illuminated, and horn/buttons did not work. I took the vehicle in for repair right away. My VIN was not included in the existing recall (VW 69L2, NHTSA 15V-483) even though my issue appeared to be exactly the same concerns and symptoms as described in the existing recall notice. The current recall includes 2014 Volkswagen Passat cars manufactured in the us, but my vehicle was excluded. I had the vehicle repaired at a Volkswagen dealership (momentum Volkswagen of jersey village, houston, tx) at my cost of $544.01. Date of repair was 05-Jul-2017, vehicle mileage 80200.

- Tomball, TX, USA

Takata recall I would like to know why status is still 'remedy not yet available".

- State College, PA, USA

Tamara recall the risks associated with this recall include serious injury and death to the passengers in the vehicle. I was notified of this recall on 6/19/17 by a serviceman at a dealership. I was notpreviously notified by the manufacturer. I hav recently learned that this recall was issued in 2/2016. I have since made the decision to purchase this vehicle from a lease. Information about this recall may have impacted my decision to purchase the vehicle. Regardless, I believe the associated risks are serious enough that an open recall for 17 + months is dangerous and simply unacceptable.

- Austin, MN, USA

Takata recall I received a recall notice in the mail more than a year ago but in numerous calls to VW service they said they didn't have the parts to fix my car & that it isn't a safety issue in California. Now VW service dealership in salinas said there is no recall on my car even though www.safergov still shows an incomplete recall. Now my horn stopped working, the airbag light is lit on the dashboard and my steering wheel is making noises when I'm steering. This is a dangerous situation. I can't honk as warning and I don't think the airbag will deploy and if it does it can cause injury or death.

- Salinas, CA, USA

Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The mechanicsburg dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not provided.

- Havertown, PA, USA

Takata recall. The contact owns a 2014 Volkswagen Passat. The contact was informed that the vehicle was included in NHTSA campaign number: 16V078000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted for the recall remedy. The manufacturer was unable to confirm when the parts would be available and gave an estimate of fall 2017. The contact had not experienced a failure. Parts distribution disconnect.

- Staten Island, NY, USA

Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the local dealer (dick hannah Volkswagen located at 3500 ne auto mall dr, vancouver, wa 98662; (360) 314-0405) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-428-4034 and was not able to confirm when the parts would be available. The contact had not experienced a failure. Parts distribution disconnect.

- Portland, OR, USA

The contact owns a 2014 Volkswagen Passat. While driving 55 mph, the horn failed to work and the air bag warning indicator illuminated. The vehicle was taken to the local dealer (bob penkhus Volvo Mazda Volkswagen; 1101 motor city dr, Colorado springs, co 80905; (719) 473-4100) where it was diagnosed that the air bag clock spring needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted at 800-822-8987 and stated that the vehicle was not included in the recall and the contact had to pay for the repair. The failure mileage was 70,000.

- Manitou Springs, CO, USA

The contact owns a 2014 Volkswagen Passat. The contact received a recall notification for NHTSA campaign number: 16V078000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (hawk Volkswagen in juliett, Illinois) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Crest Hill, IL, USA

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect.

- Matthews, NC, USA

Takata recall. It has been over a year since this recall came out for this Passat. When will this airbag problem be fixed?

- Vail, CO, USA