10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
50,600 miles
Total Complaints:
3 complaints

Most common solutions:

  1. not sure (3 reports)
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problem #3

May 102018

Passat Wolfburg 1.8L

  • Automatic transmission
  • 52,800 miles

I am unreliable as a person if I can't crank up my car. The damn key won't go into the ignition. I don't know what to do and where to take it without it costing me a fortune.

- Raquel B., Plano, US

problem #2

Aug 282018

Passat 4c

  • Automatic transmission
  • 54,000 miles

I AM UNABLE TO GO ANYWHERE BECAUSE I DON'T KNOW WHEN THE CAR IS GOING TO ACT UP. I HAD THE CAR TOWED ON 8/28/18 TO THE DEALER AND THEY SAID NOTHING IS WRONG WITH THE CAR BUT WHEN I WENT TO THE GROCERY STORE, I CAME OUT AND WAS UNABLE TO GET THE KEY TO GO INTO THE IGNITION. WHEW!!!! THIS IS AWFUL BECAUSE YOU DON'T KNOW WHEN IT IS GOING TO HAPPEN.

- myrtles69ms, Whitmire, US

problem #1

May 172017

Passat S 1.8L

  • Automatic transmission
  • 45,000 miles

After getting out of work, went to store, and when returned to car, was unable to insert key into ignition. At first I thought I must be in the wrong car! Nope, all my stuff WAS in this car,so I must be in my car! I tried and tried to push key into slot, but I just wouldn't go in at all! I searched online and found that this happened with some 2005 Passats and a few BMW's. I read and tried everything. I called the used car manager I bought the car from, but she didn't answer. Finally, I was so angry, I tried using a pocket knife to poke into the hole. I couldn't see welll enough using my cell phone light to see what happened, but it slid onto the slot, and then I wiggled it and jiggled it, took it out, and after that the slot accepted my key. Once home I was scared to take the key out. Others with this problem had left their key in the ignition and covered it with a black rag, using their second key to gain access. I doubt that this model year would lock with a key in the ignition, so I prayed and took it out. Then I squirted a bit of general purpose oil in, and lubed up the key. Fortunately, so far it hasn't happened again!

- Mary F., Santa Fe, NM, US